Remote Client Experience Consultant (Independent)

We are a remote-based consulting team specializing in vacation, cruise, and group itinerary planning. Our mission is to provide personalized, high-touch service while helping clients create seamless and memorable experiences.

We are currently expanding and seeking motivated individuals who want a flexible, independent opportunity assisting clients with planning and coordinating their trips worldwide.

Consult with clients to understand their preferences, budgets, and trip goals

Research destinations, suppliers, and current promotions

Design customized itineraries for vacations, cruises, and group experiences

Coordinate reservations including flights, accommodations, cruises, transportation, and activities

Provide clients with clear details regarding schedules, documentation, and policies

Maintain accurate records of bookings, payments, and client communications

Monitor reservations and assist with modifications or support as needed

Build and maintain long-term client relationships to encourage repeat business and referrals

Participate in ongoing training and professional development

• Excellent verbal and written communication skills
• Strong organizational skills with attention to detail
• Ability to manage multiple client requests simultaneously
• Professional demeanor and customer-service mindset
• Comfortable working in a remote, technology-based environment
• Proficiency with email, online research, and basic computer applications
• Ability to work independently and manage time effectively
• Reliable high-speed internet connection and personal computer

Previous experience in customer service, hospitality, sales, or administrative roles is beneficial but not required.

Comprehensive onboarding training and ongoing professional development are provided.