Warewash Technician

  Why you'll love it here! Competitive compensation Portal to portal pay Overtime opportunities Company vehicle Company credit card for all travel expenses Company cell phone Medical, dental, vision benefits from Day One! 401(k) with company match Paid time off and holidays Ongoing technical training and certification support-CFESP prep programs, hands-on manufactures training Tuition reimbursement for additional certifications POSITION SUMMARY: The Warewash Technician reports to the Service Manager Located in New Haven, CT or in Hartford, CT Field Based - Full Time Travel required The Warewash Service Technician is responsible for diagnosing, repairing and maintaining commercial dishmachines and warewashing systems. This field-based role supports restaurants, healthcare facilities, education, and institutional clients by ensuring sanitation equipment operates safely, efficiently, and in compliance with health standards. ESSENTIAL FUNCTIONS & KEY RESPONSIBILITIES Technical Service & Repair Diagnose and repair commercial dishwashers, undercounter units, conveyor systems, booster heaters, 3-compartment sink systems and related sanitation equipment. Troubleshoot electrical, plumbing, steam, and chemical dispensing systems. Conduct preventive maintenance including deliming, wash arm inspections, pump checks, and heater testing. Replace components such as motors, contactors, solenoids, switches, wash pumps, and control boards. Ensure equipment meets manufacturer specifications and local health codes. Customer Support Provide professional and responsive service at customer sites. Educate operators on proper use, cleaning procedures, and preventive maintenance practices. Communicate repair findings, parts needs, and service timelines clearly. Operational Excellence Accurately complete digital work orders and service documentation. Maintain service vehicle, tools, and parts inventory. Follow safety procedures, including lockout/tagout and proper chemical handling. Support emergency service calls as needed. Work Environment Field-based role servicing commercial kitchens. Combination of scheduled preventive maintenance and emergency repair calls. Regional travel as required. REQUIRED QUALIFICATIONS: 2+ years of commercial kitchen equipment, appliance repair, plumbing, electrical, or related mechanical experience preferred. Strong troubleshooting skills in electrical controls and water/steam systems. Ability to read wiring diagrams and equipment schematics. Basic plumbing knowledge (water supply, drainage, pressure systems). Valid driver’s license with acceptable driving record. Ability to lift up to 75 + pounds and work in active kitchen environments. PREFERRED QUALIFICATIONS Manufacturer certifications (Hobart, Jackson, Champion, etc.). Experience with chemical dispensing systems. EPA Certification (if supporting refrigeration-based warewash equipment). Trade school or technical training in electrical or mechanical systems.