Community & Customer Marketer (Bókun)

Bókun, a subsidiary of Tripadvisor, is a rapidly growing travel technology company that offers cutting-edge solutions to the Tours and Experiences industry. Our comprehensive suite of tools enables Tour Operators, Travel agencies, and OTAs to streamline their operations and expand their reach. At Bókun, we are committed to delivering innovative solutions that empower our users to grow their businesses and enhance customer experiences.

Bókun is seeking a passionate and results-oriented Community & Customer Marketer to join our team. The ideal candidate will focus on building and nurturing a vibrant community around the Bókun brand, both online and offline, to drive customer success, engagement and referrals.

• →Proven track record of building and nurturing online communities.
• →Deep understanding of how community engagement impacts customer satisfaction and business goals.
• →Experience with social media marketing strategies and best practices.
• →A minimum of 2 years of experience in community/customer marketing or a related field.
• →Excellent project management and organizational skills.
• →Can effectively prioritize tasks and adjust strategies based on community feedback and needs.
• →Proactively identifies challenges, improves processes, and challenges the status quo.
• →Has a keen interest in travel and technology.
• →A passion for travel and technology.

At Bókun, we value diversity, creativity, and collaboration. If you are ready to join us on our mission to transform the tours and activities industry and possess the skills and experience required for this role, we encourage you to apply now.

To apply, please submit your resume and a cover letter detailing your relevant experience and qualifications for this role. Additionally, please provide any examples of successful digital marketing campaigns or projects you've managed in the past.

• We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
• We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”
• We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.
• We serve our customers, always. We listen, question, respond, and strive for wow moments.
• We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.
• Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request. Please include the job requisition number in your message.

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