Senior Principal Client Partner

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

Tripadvisor, the world’s preferred travel guidance company, is looking for a Senior Principal Client Partner to join our growing team. This is an opportunity to be a part of a high-energy sales organization focused on breaking and accelerating revenue across key categories. You must be hungry to break new business and uncover new areas of opportunity. As a part of this team, your main responsibility will be to drive revenue with partners by providing well thought out solutions that help them build their brands. You will use your industry knowledge to build trust based on a combination of data-based strategies, high-value audiences, cutting-edge technology, and a deep product portfolio. This role requires persistent and persuasive communication with clients. You will need a deep understanding of the digital advertising landscape, have experience with programmatic, custom content solutions, and have proven sales skills. You feel comfortable working independently, while also forging internal relationships in order to collaborate with internal teams to close deals.

Job Location: London – Hybrid
This role is a hybrid position that requires 2 days per week in our London office

• →Responsible for revenue goals, building, developing and servicing new business.
• →Develop relationships at all levels, both at the agency and client.
• →Prospect strategically to identify and qualify categories and accounts that are not currently spending with Tripadvisor.
• →Build and maintain a strong knowledge of Tripadvisor’s product suites.
• →Have a focused sales strategy and feel comfortable handling high RFP volume.
• →Consistently bring client partners proactive solutions in order to help them meet their business challenges.
• →Feel comfortable being a part of a lean team – you will be integrated from the proposal and media plan process through crafting final reporting.
• →Work closely with internal teams, such as research, ad operations, and client services to ensure that we are delivering world-class service to our partners.
• →Manage a sales pipeline with timely and accurate forecasting.
• →Foster and contribute to a positive, collaborative team culture, role-modelling the behaviours that make Tripadvisor a great place to work.

• At least 8–10 years of digital media experience and proven success in sales.
• Experience at a leading media company, technology or social media platform.
• Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
• Proven ability to operate effectively with a global-first mindset 
• An entrepreneurial and competitive spirit that is excited by building something new.
• Experience successfully driving revenue through discovering, prospecting and creating new business.
• Ability to develop, bring to market and execute complex and integrated partnerships.
• Ability to manage multiple live campaigns at once with both new and returning clients.
• Strong writing skills to craft presentations and creative audience stories.
• Strong negotiation skills and an ability to persuade at all levels of an agency or client.
• Passion and knowledge of the online advertising industry.

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievement

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

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