General Manager

  Tuff Shed is recruiting for a results-driven General Manager at our Factory Store.  This position reports to the Regional Vice President and is responsible for operating the Store profitably.  This includes providing leadership and management of the following functions: retail and wholesale sales, production, installation, customer service, safety, human resources, and accounting. This is a complex, take charge role where you will be wearing several "hats" in this multi-functional, high-profile leadership role. Check out A Day in the Life of a General Manager at Tuff Shed:  https://youtu.be/mqxc6CE8Xnk ABOUT TUFF SHED Founded on an entrepreneurial spirit and an unwavering commitment to quality, Tuff Shed was established in 1981, and has since developed into America's largest manufacturer and installer of storage buildings and garages.   Essential Functions:   Production & Installation Management Operates the Store efficiently and effectively  Organizes, directs, controls and leads the Store employees effectively Recruits, hires, trains, and manages production team members including factory store leaders. Ensures inventory is accurate through regular counts Orders materials timely and with cost effectiveness Ensures building quality, customer experience aligns with company expectations Carries out Company Safety program, DOT regulations. Scheduling Management Ensures product installations are scheduled efficiently with customer expectations in mind Manages store product backlog Oversees the process of securing building permits Oversees and assists the Scheduling team Business Management Staffs the store as appropriate Builds relationships with Home Depot business partners through regular visits Ensures all employees are properly trained to do their jobs effectively and the awareness of company policies, procedures, practices, benefits, etc, are communicated, regularly. Reviews, analyzes the Store's Profit and Loss regularly and understands Store's budget while keeping timely accounting records. Manages Store's A/R collection process Manages Store's fleet of vehicles; maintenance records, etc. Retail and Wholesale Sales Partner A partner & collaborator to the District Sales Managers & Regional Sales Directors. QUALIFICATIONS We are seeking an entrepreneurial businessperson who can take on the tasks of managing our local Factory Store, installation teams, and sales force; this is an excellent opportunity for a proven leader who can run a dynamic and unique business like it's his/her own! Experience in a General Manager (or similar) capacity highly preferred, including five years of management experience. Experience working hands-on in a fast-paced, high volume operations environment. Proven leadership and relationship building skills, including managing employees and resolving employee relations issues. DOT, OSHA and employment law knowledge highly preferred. Enthusiastic, passionate and have great management and leadership, selling, marketing, and customer service skills Proven manufacturing/production and service experience in the home improvement industry, preferred A strong local network and experience recruiting and managing a network of independent installers, highly preferred Significant experience in safety management, including: OSHA; fire prevention; machine and tool usage; PPE; Hazard communication; lifting techniques; forklift; electrical safety; fall protection; and safety training documentation management Experience managing and leading employees: resolving employee relations issues, and an understanding of the importance of "leading by example" A focus on customer service excellence; the ability to work with and listen to customers, understand their needs, design their buildings, and deliver a great product! Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software including Oracle, JDE, Onyx, Salesforce.com, Goldmine, or similar systems highly preferred Must have a current valid driver's license and a satisfactory Motor Vehicle Report. EDUCATION: High School diploma or equivalent Bachelor's degree or requisite experience, preferred   WHAT'S IN IT FOR YOU?   Tuff Shed offers a great Benefits package for our full-time employees! - It pays to be a Tuff Shed team member: OUR COMPETITIVE BENEFITS AND REWARDS Competitive compensation and bonus programs (based on position) Medical Benefits including Virtual Visits- The care you need-when, where and how you need it! Dental & Vision Benefits Flexible Savings Account (FSA) Employee Stock Ownership Plan (ESOP) – You’re more than an employee - Get rewarded for long and loyal service with ownership interest in the Company Paid Time Off and Paid Holidays. 401(k) plan On-Demand Access to Your Pay!  - Why wait until pay day? NEXT STEPS Learn more about us! Check out the Tuff Shed Website at www.TUFFSHED.com. Interested? We encourage you to submit your resume for consideration  As part of the application process, please complete the Predictive Index survey by clicking on the following link: https://assess.predictiveindex.com/6rJW1  MGT2021