Production Supervisor — Sonny V2 Line (Robotics)

Sonny is Tutor's two-armed, human-like robot worker built for the warehouse. Powered by Tutor's own AI, Sonny can move through a facility on its own, pick items off shelves, and deliver completed orders — no programming required. Its first job is e-commerce order picking, with kitting and packaging work coming next. Sonny is built in Watertown, MA, and you'll supervise the line that builds it.

We're looking for a Production Supervisor to lead the day-to-day operation of the Sonny V2 production line. You'll directly supervise a team of assembly and test technicians to deliver high-quality robots to our customers, on plan, and you'll build the spare-parts (FRU) kits that keep the deployed fleet running.

This role reports to the Head of Manufacturing and Supply Chain.

Sonny ramps in Q2 2027. You'll join early, embedded with the Hardware and Production Engineering teams through the prototype and pre-production builds, and come out of them as the manufacturing organization's Sonny product expert — the person who knows every subassembly, every failure mode, and how to build the robot right. From there you'll turn prototype builds into repeatable procedures and grow the team from a handful of contract techs into a production cell that hits rate. This is a floor-first role — you'll spend your day on the line, building alongside your team when needed, not behind a desk.

• Work directly with Hardware Engineering and Production Engineering through the prototype and pre-production runs, building units hands-on and learning the robot end to end
• Learn every subassembly, harness, test step, and known failure mode well enough to train and troubleshoot without Engineering support
• Capture what you learn as build notes, defect logs, and manufacturability feedback that shape the production-ready design and process
• Become the first point of contact on the floor for any Sonny build or test question

• Supervise, train, and develop a team of assembly and test technicians dedicated to Sonny; get a new tech productive in a week
• Run the daily rhythm of the line: standups, build targets, escalations, and end-of-shift handoffs
• Hold the standard on safety, quality, and workmanship — and coach every tech to it
• Handle scheduling, timekeeping, performance feedback, and cross-training so the line never depends on one person
• Participate in hiring and onboarding as the team grows

• Turn the monthly build plan into daily and weekly work assignments, and keep the line on schedule
• Track clear-to-build status and escalate material, tooling, or capacity gaps early enough to fix them
• Manage WIP and line balance so units move through assembly, bring-up, and test without piling up
• Report daily output, First Pass Yield, and on-time status, and drive the corrective actions on your line

• Build Field Replaceable Units and spare-parts kits alongside production units, so every robot ships with the spares it needs and the field team never waits on Manufacturing
• Maintain FRU build cadences, inventory targets, and packaging/labeling standards with Supply Chain and Maintenance

• Work with Production Engineering to develop, validate, and lock work instructions, test procedures, fixtures, and error-proofing for the Sonny V2 process
• Absorb design and BOM changes on a monthly cutover cadence without stalling the line
• Drive continuous improvement: flag recurring defects, eliminate waste, and reduce build hours per unit
• Ensure every unit is traceable in ION (our MES) from kitting through final acceptance

• Supply Chain: kitting, shortages, and NCMR dispositions
• Production Engineering: process bring-up, tooling, test coverage, and change control
• Deployment: ship dates, configuration, packaging, and what the customer needs on day one
• Hardware Engineering: manufacturability feedback that makes the next revision easier to build

• Bachelor's degree in Engineering or Supply Chain Management (a big plus)
• Robotics, automation, medical device, aerospace, or other low-volume, high-complexity electromechanical assembly
• Experience working with Engineering on prototype or pilot builds ahead of production release
• Experience building spare-parts or service kits for a deployed fleet
• Lean Six Sigma Green Belt
• Experience running a line through frequent engineering changes / NPI