Regional Health and Safety Coordinator

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

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Join the team as Twilio’s next Regional Health And Safety Coordinator 

This position is needed to oversee health and safety programs, processes, and compliance efforts across all countries where Twilio has legal entities within the region.

In this role, you’ll:

• The regional H&S Coordinator will report directly to the Global Health and Safety (GHS) Manager.
• Provide regular updates, reports, and recommendations on regional H&S matters.
• Ensure all regional H&S activities, procedures, and documentation strictly follow Twilio’s global Health & Safety policies and standards.

• Develop, update, and standardize H&S policies across APJ locations (office and remote).
• Ensure compliance with local, state, and national regulations in each location.
• Act as the regional champion for the implementation and enforcement of global H&S initiatives.
• Act as the Health and Safety Representative for Twilio in the region. 

• Conduct regular risk assessments at all regional APJ Twilio locations.
• Identify site-specific hazards and recommend mitigation strategies.
• Conduct risk assessments for all regional off-site events.

• Design and deliver H&S training programs tailored to each site’s needs.
• Organize regional safety workshops and awareness campaigns (If applicable)

• Coordinate incident investigations across APJ.
• Analyze trends and share Root Cause Analysis with GHS Manager

• Schedule and perform regular H&S audits at each location.
• Ensure H&S compliance across all APJ locations. 
• Track corrective actions and ensure timely resolution.

• Develop and test regional emergency response plans.
• Coordinate drills and ensure all sites are prepared for emergencies.

• Collect, analyze, and report on H&S metrics from all sites.
• Present APJ regional H&S performance to the GHS Manager

• Identify opportunities for process improvements and best practice sharing across sites.
• Lead APJ regional H&S initiatives and projects.

• Oversee allocation of H&S resources (PPE, signage, etc.) across the region.
• Manage regional H&S budgets and procurement with GHS assistance

• Bachelor’s degree in Occupational Health and Safety, Environmental Science, Engineering, or a related field.
• 5 years of experience in health and safety roles, ideally with regional or multi-site responsibility and international regulatory compliance in APJ 
• Accredited and regionally recognized health and safety certifications, with verifiable credentials.
• Fluency in English

• Experience supporting health and safety programs in the context of supporting remote workers

This role will be remote, and based in India. (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi)

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way. 

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.