Retail Team Lead (Berlin Flagship Store)

Founded in Warsaw, Poland, in 2015, Tylko is redefining how we design, shop for, and experience furniture. Frustrated by mass-produced, one-size-fits-all solutions, the team created something smarter: bespoke storage that balances cutting-edge technology, premium craftsmanship, and sustainable production.

With millimetre-perfect precision, every piece is made-to-order and crafted locally, minimising waste and maximising longevity. The result? A new standard in furniture – one that fits your space, your style, and your life.

We’re not just building furniture. We’re changing how people think about living with it. By merging technology and design, we help people create spaces that truly reflect who they are. If you believe that good design can make everyday life better, you’ll feel right at home here.

We believe in small teams, big ideas, and simple processes. No endless paperwork, no silos. Just open communication, shared goals, and a healthy dose of curiosity. We start small, think big, and move fast, because progress always beats perfection.

At Tylko, collaboration and trust aren’t buzzwords — they’re how we work. From day one, you’re part of a team that makes real decisions and brings them to life together. You’ll have the freedom to share ideas, turn them into action, and shape the space around you literally. Here, learning isn’t a bonus. It’s part of the job.

As our Retail Team Lead at the Berlin Flagship Store, you’ll play a key role in creating a high-performing team and an exceptional customer experience. Working closely with the Store Manager, you’ll turn our commercial and operational goals into everyday results - inspiring the team, driving sales performance, and making sure every customer leaves with a great impression.

You’ll be a hands-on leader who brings energy to the team, sets the standard for excellent service, and helps every team member perform at their best. From hitting daily targets to creating a welcoming, inspiring in-store experience, you’ll have a direct impact on both our people and our business.

You’ll take ownership, make things happen, and see your impact. Specifically, you will:

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  Drive active selling on the floor to consistently achieve daily sales targets

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  Support the Store Manager in motivating the retail team to achieve daily sales, service, and operational objectives

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  Communicate priorities, targets, procedures, and feedback clearly to ensure the team remains aligned

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  Coach team members through regular feedback, on-the-job training, and individual development

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  Ensure efficient and continuous store operations, stepping up during the Store Manager's absence

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  Assist in implementing visual merchandising guidelines, product displays, and promotions

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  Oversee inventory management tasks including stock counts, replenishment, and loss prevention

• +2 years of experience in retail or gastronomy, with a strong understanding of sales and KPI management

If you’re looking for a place where your ideas matter, your curiosity is fuel, and your work has real impact — let’s talk. Join Tylko and help us make furniture smarter, homes happier, and everyday life a little more beautiful.