Assoc Mgr. Professional Services Consulting

Provide input on staffing needs and team processes required to achieve optimal results. Comprehensive understanding and application of payroll concepts, procedures, and practices. Basic knowledge of related disciplines and ability to collaborate within a broader organizational context. Proven experience in team management, with the ability to set priorities and coach team members. Strong problem-solving skills, exercising judgment within established procedures and policies. Excellent communication and interpersonal skills, with the ability to act as a trusted advisor to both internal and external stakeholders. Associate Manager (HRSD) This position will provide you with an opportunity to work with cutting-edge technology for an industry leader. At UKG, we're continuing to expand our product footprint globally, and creating opportunities across APAC. Join us as an Associate Manager and you will be truly accountable for your own success within our business. Your superior communication and presentation skills alongside your knowledge of our Full Suite HCM Solution will ensure your ability to connect with our clients and associates. As an Associate Manager, you will play a crucial role in supporting your team and ensuring the smooth operation of daily activities. Your responsibilities will involve overseeing resources and ensuring that tasks are completed efficiently to enable a seamless “follow the sun” implementation methodology. This role supports the internal Executive Sponsor for assigned projects, provides leadership throughout the launch cycle, and partners with other departments to deliver a launch experience aligned with, or exceeds expectations. The team you will be leading will be responsible for implementing UKG's Full Suite HCM Solution to our customers, globally. You will serve as the delivery lead on UKG engagements by providing oversight to the project team and maintaining impactful relationships with the project team by: Clearly understanding the portfolio of project requirements and objectives while ensuring project profitability. Drive consistency and repeatability of project delivery across the business to ensure tasks are completed on-time. Proactively manage the health of projects thru on-going quality assurance techniques, reporting, and activities. Maintain a high-level of customer satisfaction while managing customer escalations as required. Accurately forecasting project staffing needs and work closely to staff projects while maximizing overall staff utilization. Directly manage Project Management staff to inspire them to achieve their best and provide on-going career development/mentoring. Identify and implement key improvement initiatives that result in efficiencies and innovations that benefit external and internal stakeholders. Bachelor's Degree in a Technical Field; MBA Desired. 8-10 Years of Work Experience; People Management Preferred. Ambitious Experienced Professional Services Leader with proven Skills. Strong Project Management Skills and Enterprise Software Experience. Understanding of Professional Services Operations, including Performance Benchmarks/Levers, Resource Deployment, Staff Development, and Partner Management. Business-Minded Leader with the Ability to understand Technical Situations and have an Executive-Level Presence and Credibility with Customers. Demonstrated Experience in Selling Services as part of an Enterprise Software Company.