Lead Technical Program Manager

Bachelor's degree in Computer Science, Engineering, or a related field 10+ years experience as a Technical Program Manager or similar role, with a track record of successfully delivering complex software projects in a SaaS-based and AI enabled environment. Strong understanding of Agile practices, including SAFe, Scrum, LPM, and DevOps. Demonstrated expertise in AI Agentic and assistive capabilities. Working experience in Claude, Co-pilot, Gemini etc Demonstrated expertise in strategic thinking and decision-making abilities. Excellent leadership and interpersonal skills, with the ability to inspire and motivate cross-functional teams. Exceptional problem-solving abilities and a keen attention to detail. Excellent communication skills, both verbal and written, with the ability to convey technical concepts across all levels with an organization towards common goals. Able to perform in a hybrid-office role, requiring three or more days per week in the office Master's degree in Computer Science, Engineering, or a related field Experience with large-scale system architecture Experience with UKG Product Suites, Tax Services, Service Products or core Payment Solutions services. Ability to leverage a customer-centric lens to represent the customer's needs and preferences, where applicable Out-of-the-box thinker and results-driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes. Having a continuous learning approach, including the ability to ask relevant questions to understand requirements and context, as well as ability to receive and incorporate feedback Experience with Aha!, JIRA, Confluence, PowerBI Preferred certifications include: PMP, PgMP, PMI-ACP, CSM, LPM