Staff Software Engineer- Eng

Serve as a technical lead, providing guidance, design direction, and decision-making support Act as a primary owner for build pipeline reliability, deployment processes, and Custom Maintenance workflows Provide backup coverage for critical systems to eliminate single-threaded dependencies Build & Deployment Automation Own and enhance CI/CD pipelines (GitHub Actions and related systems) supporting large-scale deployments Drive improvements in deployment reliability, error handling, and execution consistency Lead efforts to optimize deployment performance and reduce operational overhead Custom Maintenance & Release Support Support and lead Custom Maintenance build preparation, merge, and release processes Ensure customer customizations remain stable and compatible across service and emergency releases Partner with offshore teams (e.g., Pune) to ensure smooth handoffs and execution of maintenance workflows Platform & Tooling Development Design and develop internal tools and automation to improve: Build orchestration Deployment workflows Custom inventory and validation systems Contribute to modernization of the platform (CI/CD, automation frameworks, developer experience) Operational Stability & Incident Support Act as a key contributor during production incidents, release issues, and escalations Drive root cause analysis and preventative improvements to reduce recurring issues Ensure systems are resilient, observable, and maintainable 6+ years of experience in software engineering, DevOps, or platform engineering roles Proven experience with CI/CD pipelines and deployment automation (e.g., GitHub Actions, similar platforms) Strong programming skills (e.g., C#, Python, PowerShell, or similar) Experience supporting production systems and release processes at scale Demonstrated ability to own complex systems end-to-end Experience working across multiple teams or domains simultaneously Technical Strengths Build and deployment pipelines Environment orchestration and automation Release management and maintenance workflows Ability to troubleshoot and resolve complex system and deployment issues Proven ability to operate at a lead level without formal authority Ability to drive technical decisions and influence direction across teams Translate technical issues into business impact