Dining Services Supervisor - Retail Operations

The Department of Dining Services at the University of Connecticut has openings for Location Supervisors in its Retail Operations. These 9-month positions are working supervisory roles reporting to the Area Manager or designee and handle all aspects of the assigned location. 

• →Supervises and coordinates daily operations of the assigned location, ensuring adherence to departmental procedures and service standards.
• →Organizes and directs staff at the location, assigning duties to ensure timely and efficient execution of service.
• →Leads by example while training, coaching, and motivating employees to maintain high levels of professionalism, teamwork, and performance.
• →Oversees location setup/opening, service, and cleanup/closing, ensuring quality, presentation, and timeliness of operations.
• →Monitors food quality, service standards, and presentation; promptly addresses issues to uphold customer satisfaction.
• →Communicates effectively with clients, customers, staff, and management to ensure successful coordination and resolution of concerns.
• →Upholds a high standard for all customer service interactions.
• →Handles customer inquiries, feedback, and complaints in a professional and proactive manner.
• →Assists with food, supplies, and equipment orders for events or daily operations; maintains accurate inventory levels and forecasts product needs.
• →Verifies deliveries for accuracy and quality, ensuring compliance with FIFO and all food safety guidelines.
• →Ensures compliance with all food safety, sanitation, health, and safety regulations.
• →Assists with scheduling, shift coverage, payroll tasks, and provides input for employee evaluations, as needed.
• →Schedules staff to ensure adequate shift coverage, including response to call-outs or operational needs.
• →Completes product ordering as assigned following all guidelines and maintains accurate production records, checklists, and inventory reports.
• →May operate POS systems, perform and reconcile cash/credit transactions, and adhere to all cash-handling policies.
• →Performs related duties as assigned.

• Bachelor's degree in a related field.
• One to two years of related experience. Equivalent combination of education and experience may be considered. 
• Excellent communication and interpersonal skills, with the ability to interact effectively with diverse groups of people.
• Strong organizational skills and attention to detail, with the ability to multitask and prioritize in a dynamic environment.
• Knowledge of food safety regulations and best practices.

• ServSafe certification.
• FoodPro experience or experience with other menu management software.

This is a full-time, permanent position. The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment.  For additional information regarding benefits, please visit UConn Health Benefits and explore the sections under the Benefits & Leaves and Engagement & Learning headers. Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA). The salary for this position is $53,943.

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

Please apply online at Faculty and Staff Positions, Search #499738 to upload a resume, cover letter, and contact information for three (3) professional references. Applicants must clearly demonstrate how they meet the stated minimum qualifications, and any preferred qualifications they may possess, in their application materials. Any submission that does not provide all required documentation may not be considered. 

This job posting is scheduled to be removed at 11:55 p.m. Eastern time on August 14, 2026.

All employees are subject to adherence to the State Code of Ethics.

All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.

The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, ethnicity, religion, age, sex, marital status, national origin, ancestry, sexual orientation, genetic information, physical or mental disabilities, veteran’s status, status as a victim of domestic violence and/or sexual assault and/or trafficking in persons as defined by Connecticut law, prior conviction of a crime, workplace hazards to the reproductive systems, or gender identity or expression.

The University of Connecticut is an AA/EEO employer including for Disability and Veteran status.

Advertised: Jul 31 2026 Eastern Daylight Time
Applications close: Aug 14 2026 Eastern Daylight Time

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