Admissions Counselor

The Morgridge College of Education (MCE) is a unit of the Unified College of Education and Social Work at the University of Denver. It is a graduate professional school dedicated to creating positive change by unleashing the power of learning. The college infuses equity across its advanced degrees in curriculum and instruction, counseling psychology, early childhood special education, education leadership and public policy, higher education, research methods and library information science, school counseling, school psychology, and teacher preparation. MCE’s mission is to be a force for positive change in the lives of individuals, organizations, and communities by preparing highly competent, socially responsible, ethical, and caring professionals; engaging in learning partnerships; contributing high-quality research; and modeling excellence in all our educational programs. The MCE is located in Katherine A. Ruffatto Hall, a 65,000 square foot complex built in 2010, which provides a flexible, innovative, and multidisciplinary learning environment. The facility allows for ongoing dialogue with community, national, and global partners as we enter a transformational era in education.

The Admission Counselor at the Morgridge College of Education reports directly to the Assistant Director of Enrollment and will have first-level enrollment duties and responsibilities for all MCE programs. The main purpose of this position is to support the recruitment and admissions efforts for the MCE programs and be responsible for engaging with prospective students who inquire about our programs, providing them with valuable information, and guiding them through the admissions process. As an integral part of our admissions team, the Admissions Counselor will play a vital role in representing our institution and ensuring that each student’s journey begins on a positive note. The Admission Counselor will respond to prospective student queries via email and phone to build and support strong relationships with prospective students. They will serve as the primary host for virtual information sessions, Saturday events, and will travel in-state to represent MCE at college fairs and recruitment activities. This role will work primarily in Slate to support admissions application workflow processes, manage student records, create and send email communications, and support reporting needs in Slate. The Admission Counselor will also support application review and participate in the admissions decision-making process.

Recruiting and support for prospective students

• Respond to inquiries from prospective students via phone, email, and other communication channels, offering detailed information about the MCE programs, admission requirements, and campus life.
• Initiate outbound phone calls to students who have shown interest in MCE, effectively communicating the benefits a well rounded program and addressing any concerns or questions they may have.
• Build rapport with prospective students to understand their educational goals, career aspirations, and unique needs, providing personalized guidance and support throughout the inquiry, application, and enrollment process.
• Assist students in completing application forms, gathering required documentation, and navigating the admissions procedures, ensuring a smooth and efficient application experience.
• Maintain accurate records of all interactions with prospective students, documenting their inquiries, preferences, and progress in our CRM system.
• Actively contribute to developing and implementing new methods of outreach and engagement with prospective students.
• Co-lead bi-weekly online information sessions, including technical setup, attendee management, and follow-up support as needed.
• Assist and/or lead weekly Friday campus tours, providing engaging and informative experiences for prospective students and guests.
• Support monthly in-person information sessions when required, including event setup, registration, and attendee assistance.
• Provide logistical and operational support for all online and in-person enrollment team events, ensuring smooth execution and positive attendee experience.
• Support research and data gathering projects related to recruitment and admissions, such as gathering, analyzing, and interpreting information about competitor programs.
• Understand and adhere to admissions guidelines.
• Participate in and aid with special projects related to recruitment and admissions.
• Collaborate with the admissions team to develop and implement strategies for student recruitment and retention, contributing to the overall success of the admissions process.
• Stay informed about the institutions academic offerings, financial aid options, and admission policies, continuously updating knowledge to provide up-to-date and relevant information to prospective students.
• Participate in admissions events, representing the institution and actively engaging with prospective students and their families.
• Collect data from applicants, including ensuring that the appropriate information is entered into Slate, and that information and follow-up correspondence is sent.
• Uphold the highest standards of professionalism and ethical conduct, adhering to all relevant regulations and guidelines in the recruitment and admissions process.
• Travel to in-state college fairs, recruitment events, and community outreach programs to represent MCE, promote academic offerings, and build relationships with prospective students and partners.

Application Review & Admissions Evaluation

• Serve as a first reader for MCE applications, conducting thorough reviews of applicant materials, assessing qualifications against admissions criteria, and providing recommendations to support timely and informed admission decisions.

Other duties as assigned.

• Excellent oral and written communication skills.
• Proofreading ability. Basic ability to manipulate data.
• Ability to prioritize tasks and plan projects; time management and solid organizational skills.
• Ability to help students, staff, faculty, and visitors in a positive and friendly manner.
• Teamwork approach to projects and problem solving.
• Ability to work with underrepresented populations such as veterans or people with disabilities, creating an inclusive and welcoming experience for all applicants.
• Willingness and ability to learn new technology.
• Proficiency working in Microsoft Excel, Word, internet searching, and email.

• Bachelor’s degree or equivalent combination of education and experience
• 1 year of experience working in an office

• Some graduate-level coursework
• 2 years of administrative experience in an office
• Experience working with college/university admissions
• Experience working with Technolutions Slate, Ellucian Banner or other CRMs

Advertised: August 14, 2026
Applications close: August 28, 2026

• Hybrid standard office environment M-F 8-4:30. This position is eligible for hybrid work.
• Some evening and weekend work hours
• Noise level is quiet to moderate

Ability to sit in front of a computer for an extended period.
Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs. with assistance.