Credentialing Application Analyst

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals® list, 2023 Women’s Choice Award Best Hospitals list.

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.

About this position

The Credentialing Applications Analyst serves as a technical and analytical expert supporting credentialing, privileging, provider services, and medical staff operations systems and data. This role is responsible for maintaining and optimizing application integrations, administering and analyzing provider data, and developing operational performance, and predictive analytics using tools such as Power BI, Epic SlicerDicer, and enterprise dashboards. The Analyst translates complex data into actionable insights that support provider onboarding, credentialing, reappointment, regulatory compliance, and workforce planning.

The Analyst partners closely with Provider Serivces, Medical Staff Office, Information Technology, Quality, Team Member Health, and Clinical Leadership to ensure data integrity, system reliability, and meaningful reporting across the provider lifecycle. This role applies strong technical capabilities in data modeling, reporting automation, trend analysis, and visualization to identify risks, monitor performance, and inform strategic and operational decision making related to credentialing efficiency, provider engagement, and workforce trends.

Provider Services: Central Verifications Office (CVO)

Requirements

• Bachelor's degree or certification in Computer Science, Information Systems, Healthcare Informatics, or related field OR 4 years related experience in lieu of the Bachelor's degree or certification required.   

Experience
• Large enterprise data system experience preferred

Knowledge, Skills and Abilities
• Ability to work independently in performing the work of the role while also being a strong team member
• Knowledge of healthcare information systems.
• Training in Lean or other process improvement methodologies.
• Exceptional customer service, interpersonal, organizational, business communication and time management skills.
• Project management skills
• Strong interpersonal and oral and written communication skills.
• Demonstrated skills in teamwork to effectively work with others to achieve business objectives.
• Demonstrated problem solving, critical thinking and judgment skills to anticipate potential problems, identify problems when they occur and potential solutions. Make recommendations regarding solutions/ seek permission to act on recommendation.
• Advanced knowledge and skills working in computer technology, specifically Microsoft Word, Excel, PowerPoint, and intranet and internet capabilities.
• Attention to detail, skill in performing with a high degree of accuracy.
• Skill in multitasking and demonstrated flexibility and adaptiveness.
• Skill in organizing and prioritizing work and time management.
• Ability to maintain and adhere to policies regarding confidentiality.  

• CAHIMS/CPHIMS

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.

Work Group: Non Contract

Hours per two week pay period: 80

Shift: Days 8 hours    

Weekend Requirement: None

Call Requirement: None

Remote or On-site: Hybrid Remote

FLSA Status: Exempt

Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.

Salary Range: N21 ($35.31 - $52.97), based on experience  

Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.

Employment Sponsorship: Applicants must be currently authorized to work in the United States on a full-time basis. Work visa sponsorship is not available for this position