Head of eCommerce - Country Road

At Country Road Group, our Group Functions sit at the heart of our House of Brands, driving the success of our iconic brands and enabling them to do what they do best. Working across the business, you will play a vital role in shaping how we operate, grow, and innovate, bringing our strategy to life.

We are seeking a Head of eCommerce to lead the digital commercial engine for Country Road. You will own performance, shape in-season trade outcomes, and elevate the end-to-end online customer experience. We’re looking for a commercially minded, KPI-driven leader with multi-brand, multi-category experience in the premium space who confidently challenges assumptions, asks the right questions, and partners closely with buying, planning and design to drive better inputs and stronger outcomes.

• Own the Country Road eCommerce P&L, driving sales, margin, conversion, and profitability
• Lead in-season trading with pace and precision, using data to guide commercial decisions
• Partner with Buying and Merchandise Planning to optimise range architecture, allocation, and stock flow for digital
• Elevate digital merchandising and onsite experience to maximise conversion and brand expression
• Manage and grow performance across key marketplace partners including The Iconic, Myer, and David Jones
• Enhance end-to-end customer experience across journey, content, search, and post-purchase
• Operate confidently in buying and planning forums, influencing OTB, margin, sell-through, and range decisions
• Lead and inspire a high-performing eCommerce team

• Extensive experience in eCommerce within premium fashion or lifestyle retail
• Proven ownership of an eCommerce P&L with strong commercial results
• Deep fluency in buying and planning levers (OTB, margin, sell-through, range strategy)
• Strong digital trading, CRO, and merchandising expertise
• Experience managing marketplace relationships within a retail environment
• Highly commercial, data-led, with a fast, decisive trading mindset
• Proven leadership experience, with the ability to build and develop high-performing teams

Country Road Group is one of Australia’s leading lifestyle brand houses, home to an iconic portfolio including Country Road, Trenery, Witchery, Mimco and Politix. United as One Team, we work collaboratively across our House of Brands to create exceptional product and meaningful experiences for our customers. We are Courageously Curious, exploring new ideas, perspectives and ways of working, and Driven by Purpose to make a positive impact—on our customers, our communities and each other. We’re proud to foster an inclusive culture where everyone feels they belong, can be themselves, and has the opportunity to grow.

Recognised as a sustainability leader in Australian fashion, Country Road Group drives positive change through ambitious climate action, ethical sourcing, and responsible product innovation.

 

Country Road Group acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures and to Elders past and present.

We’re committed to inclusion and accessibility. If we can support you with any adjustments at any stage, please let us know.

Advertised: 22 May 2026 AUS Eastern Standard Time
Applications close: 05 Jun 2026 AUS Eastern Standard Time

Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

Country Road Group prefers to manage all sourcing directly, please submit your applications to this role if you are interested. Please note introductions via agency will not be accepted.

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