PUBLIC SAFETY OFFICER (SECURITY)

As one of the great gardens of the world located just 30 miles outside of Philadelphia, Longwood Gardens is rooted in a steadfast mission of bringing joy and inspiration to everyone through the beauty of nature, conservation, and learning. Across our many departments, each and every staff member creates the magic that makes our Gardens distinctive. Our team of dynamic professionals is what sets us apart, and our spirit of legacy, innovation, and opportunity is what guides us. While beauty is our heart, our people are our soul.

Longwood Gardens is hiring part-time Public Safety Officers to join our organization. This role involves ensuring the safety and security of visitors, guests, and staff while maintaining a welcoming environment throughout the Gardens. Responsibilities include: 

• Providing assistance with loading and unloading strollers and wheelchairs from vehicles
• Patrolling the grounds by various means including walking, bicycling, utilizing golf carts, etc.
• Responding to and assisting with all emergencies
• Investigating and documenting incidents thoroughly and properly
• Interacting with guests in a positive and friendly manner by providing information and direction while following safety and security policies
• Assisting with the opening and/or closing of daily operations and traffic control

This is a part-time, year-round (not seasonal) role. The schedule varies and requires working a minimum average of 20 hours per week including  evenings, weekends and holidays.

The ideal candidate will possess:

• A valid driver's license is required
• First aid, CPR, AED experience(s) preferred but not required
• Work indoors and outdoors in varying weather conditions with long periods of walking and standing
• Strong writing skills to properly complete and document incident reports / investigations 
• Ability to operate Longwood-owned vehicles
• Exceptional customer service, communication, conflict resolution, and hospitality skills
• Ability to lift 50 pounds

Longwood Gardens is committed to nurturing a diverse and inclusive environment that celebrates the complexities and differences of all living things. We welcome and respect diverse backgrounds, life experiences, and perspectives. Diversity creates a more beautiful world, sparks innovation, and unites us.