Housekeeping Coordinator

You'll assist the Housekeeping Department with daily operations including scheduling, supply management, and coordinating with third-party vendors to ensure vacation rental properties meet our high cleanliness standards. This role involves maintaining company metrics, participating in on-call coverage for urgent issues, and collaborating with internal teams while occasionally assisting with hands-on cleaning duties. Perfect for someone who enjoys both administrative coordination and being part of creating welcoming spaces that guests and owners love.

• Assist the Housekeeping Department with their operations in the assigned market ensuring a welcoming environment for our guests and owners by ensuring homes are clean and cared for.
• Assist Housekeeping leadership with scheduling, distribution of tickets, ordering and organizing supplies, as assigned. 
• Maintain working relationships with third-party housekeeping vendors.
• Meet and maintain company standards and metrics such as NPS, standard unit appearance, and efficiency.
• Be part of an on-call coverage rotation within the housekeeping team to address urgent issues.
• Build and maintain business relationships and open lines of communications with other internal support teams.
• Assist with housekeeping cleans and linen duties as needed.
• Other duties as assigned because every day is different in hospitality!

• Experience working in hotel, hospitality, vacation or similar industry is highly preferred.
• Prior housekeeping experience is a bonus but not required - we can train!
• Working knowledge of professional housekeeping and inspection processes is preferred. 
• Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.
• This role involves frequent travel between worksites, so reliable personal transportation is essential.
• Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners.
• Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment.
• Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always.

• Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions.
• We’re in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this.
• Reliable transportation required.
• Regular travel within the locally assigned market and / or region.
• Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance.