Revenue Operations System Analyst (Costa Rica Only - Remote)

Own, implement, optimize, and integrate the revenue tech stack to improve GTM efficiency and outcomes across Sales, Marketing, and Customer Success. Administrate and optimize of revenue tools, CRM workflow design, cross-system integrations, data governance, and vendor management. High adoption of tools, clean and governed data leading to fast and accurate lead/account routing, reliable forecasting/visibility, and measurable productivity and conversion gains.

🔧 What you’ll do

• Revenue Tech Stack Management
  • Implement and oversee platforms for intelligence, forecasting, and automation.
  • Manage primary tools such as Gong, Clari, ZoomInfo/Ringlead, and others.
  • Interface with vendors, handle renewals, and troubleshoot tool-related issues.
  • Promote seamless communication between core tools and enhance interoperability.
  • Evaluate the current GTM tech stack, recommending consolidations or additions.
  • Educate the GTM team on workflows and new tool features.
• CRM and Data Workflow Optimization
  • Act as the liaison with Salesforce admins for CRM data and workflow improvements.
  • Support SFDC hygiene, manage account changes, and troubleshoot issues.
  • Manage account scoring and enrichment to guide sellers on revenue opportunities.
  • Maintain CRM enrichment through automated deduplication and integration tasks.
  • Serve as the primary Ringlead owner, maintaining automated CRM hygiene and rep assignment logic
• Lead Management
  • Act as the liaison for the Lead Management Process.
  • Build and maintain automated lead routing in Ringlead.
  • Architect processes for enriching and routing high-intent leads for quick follow-up.
  • Support contact segmentation within CRM for accurate engagement classification.
  • Collaborate with marketing on campaigns to ensure lead quality and task ownership.

✅ What you will bring:

• 5-8 years of experience in a similar rol.
• 3+ years hands-on CRM administration (preferably Salesforce) covering objects, flows, permissioning, and lifecycle design. 2+ years building and maintaining cross-system integrations and data quality processes.
• CRM administration: Salesforce object model, flows, validation, permissioning, roles, and reporting; familiarity with CPQ/forecasting is a plus.
• RevTech administration: conversational intelligence, revenue forecasting, sales engagement, enrichment/ABM, routing/orchestration, document automation.
• Integrations: API-based integrations, field mapping, error handling, monitoring.
• Data: dedupe/normalization/enrichment strategies; data dictionary; governance.
• Project/change management: backlog management, UAT, release notes, training, adoption tracking.
• Communication and stakeholder management: clear requirements gathering, prioritization, and status updates.

• Understand existing tools, platforms, and GTM processes.
• Build strong vendor and internal stakeholder relationships.
• Assess current tech stack for potential improvements.

• Take ownership of tech stack management and tool optimization.
• Enhance CRM data workflows and support Salesforce tasks.
• Streamline lead management processes in coordination with Marketing Ops.

• Ensure efficient tech stack operation and seamless data flow.
• Lead initiatives to improve tool interoperability and data integration.
• Act as a primary contact for all tech stack and process enhancements.

For this role, the estimated annual base salary range is between $12,525,000 – $16,407,000 Costa Rican Colon. In addition to base salary, our compensation package may include bonuses, commissions for eligible sales roles, and a comprehensive benefits package. The actual base salary will vary based on factors including individual qualifications and market data, as objectively assessed during the interview process. 

This posting is for a existing vacancy. 

This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement — not replace — human decision-making. 

Overview of Benefits: 

• Health & Wellness — Comprehensive medical, dental, and vision coverage, tailored to your local needs  

• Time Off — PTO and public holidays to rest, recharge, and do what matters most  

• Volunteer Days — Dedicated time to give back and support the communities that matter to you 

• Ignite Days — Dedicated learning days to support continuous growth, skill development, and professional learning 

• Financial — Compensation that reflects your market and your value  

• Tuition Assistance — Invest in your growth with support for continuing education and professional development  

• Flexibility — Work where you thrive — remote and hybrid options available across most regions