Member Experience Lead

POSITION DESCRIPTION

POSITION TITLE: Member Experience Lead (MEL)

REPORTS TO: General Manager

DIRECT REPORTS: Member Experience Specialists

FLSA: Hourly, Non-Exempt

COMPENSATION: $ per hour + Commission and Bonus Opportunities!

JOIN OUR TEAM

At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive--embodied by members and team members alike--VASA is a place where lives are changed because of authentic connections made within our supportive community.

Our people BELIEVE in our brand, are HARD WORKING, have HIGH STANDARDS, and GIVE ENERGY to others.

Primary work in a fitness facility and office setting. Temperature variations can occur. The environment includes some ambient noise such as talking and use of gym equipment and machinery

PHYSICAL AND MENTAL ACTIVITIES AND REQUIREMENTS

• →Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
• →Physical Strength: Non-Sedentary work, standing and walking most of the time. Must be able to lift, push, pull, and move a minimum of 50 pounds. 
• →Reasoning Ability: Ability to deal with a variety of variables under limited standardization. Able to interpret various instructions and relay instructions to clients 
• →Attendance is an essential duty of the position. Employees must work regularly scheduled shifts, during business hours to assist members and sell services in-person.

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

VASA Fitness is an Equal Opportunity Employer