Veeva43mo ago

Consultant - Veeva Link

TokyoFull-Timemid

OtherConsultant

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Quick Summary

Overview

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.

Technical Tools

OtherConsultant

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

You will support the implementation of Veeva Link best practice templates with our customers to meet their needs and conduct tailor-made training sessions based on the customer and the team. You will be focused on pre-empting and supporting the specific needs of the customer, supporting any technical questions, task management, and reporting on status. You will work closely with the Lead Technical Consultant and the Link Consultant Services team in a fast-paced and expanding team. Customer success and make customer to love LKP.

Support the process of implementation, catering to both large pharmaceutical and small biotech companies

Develop and nurture relationships with stakeholders to support medical and commercial teams

Work with the Lead Technical Consultant responsible for connecting Link Data into Veeva/Vault CRM for your assigned accounts

Drive a change management processes, train end users, and maximize engagement with customers and the usage of Link data

Report back project progression and health

Support technical / configuration questions

At least 3year experience in MNC or Japan Pharma Company Medical exprience

Talent and desire for customer-facing activities

Proficient both Japanese and English

Excellent communication and relationship-building skills

Ambition for high-quality and self-motivated work

Mindset of continuous improvement