Veeva14mo ago

Consultant - Veeva PromoMats

BerlinRemoteFull-Timemid

OtherConsultant

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Quick Summary

Overview

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

Key Responsibilities

Technical Tools

gcpsalesforcecustomer-successproject-managementsaas

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

As a Consultant, you will be a member of our Professional Services organization working with our Commercial Content products that form part of Veeva's Commercial Cloud, including Veeva PromoMats and Digital Asset Management (DAM). You will be responsible for understanding our customers' business needs, translating business requirements into solution design, configuring the application, and ensuring excellent project delivery on time and within budget.

Implementation of a content management platform for life sciences

Leading business process discovery and application design workshops

Translating complex client process requirements into a workable solution design

Overseeing the solution build, test, and deployment

Creating process documentation and project deliverables

Planning and establishing post-go-live activities, including ongoing support

Providing subject matter expertise in Veeva’s Commercial Content applications and defining how they fit into our customers’ software ecosystems

5+ years’ experience with consulting, project management, account management, or equivalent experience

Direct experience using digital content management systems

Experience working with life science customers (pharma, medical device, consumer health, etc.)

Ability to quickly understand customer requirements and create corresponding solution designs

Ability to work with a variety of customer roles, internal/external stakeholders, and delivery partners while ensuring high-quality solution delivery

Proven ability to work independently in a dynamic, fast-paced, and distributed environment

Ability to travel as required

Bachelor’s degree or above

Fluency in English

Candidate must be based in Europe and have the legal right to work

Implementation of regulated content management systems such as Veeva Vault, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, CARA, Vodori, etc

Experience working with a DAM tool such as Aprimo, Adobe, Bynder, Box, etc

Experience working with a CRM tool such as Veeva CRM, SalesForce

An understanding of Claims, DAM (Digital Asset Management), Modular Content, MLR review, and European regulatory requirements (e.g., ABPI, ANSM, AIFA)

Understanding of life sciences compliance and computer systems validation requirements (e.g., GxP, GcP)

Project management certification (e.g,. PRINCE2, PMP)

Experience with product pre-sales, solution consulting, or engagement management

Fluency in Italian, French, or German

SaaS/Cloud experience