Veterinary Hospital Manager

Veritas Veterinary Partners offer exciting career opportunities in state-of-the-art facilities across the U.S. Our hospitals are staffed by board-certified specialists, create a collaborative environment where you can work alongside like-minded, caring professionals. If you're passionate about veterinary medicine, this is your chance to thrive in a dynamic, high-quality setting.

At Veritas Veterinary Partners, our mission is to build a network of trust and opportunity for veterinary professionals nationwide. We specialize in supporting Specialty and Emergency care hospitals, aligning with your unique goals and medical standards. Veritas, founded by Thomas Scavelli, DVM, DACVS, is dedicated to recruiting top-tier talent and fostering collaboration within our community. With a focus on exceptional care, we bring together highly trained veterinarians, technicians, and teammates committed to our patients’ well-being.

 We believe in Truth in Medicine and Trust in Partnerships, ensuring we always provide the highest standard of care. Come join us and make a meaningful impact on the community you serve.

• Oversee and coordinate daily operational workflow across departments including client experience, patient care and support services.
• Serve as the primary operational point of contact when the Regional Operations Director is unavailable, making sound decisions to maintain continuity.
• Monitor staffing levels and scheduling to ensure adequate coverage
• Identify and resolve operational bottlenecks, escalating to the Regional Operations Director when appropriate.
• Maintain operational logs, compliance checklists and required documentation to support regulatory and accreditation standards.

• Support the recruitment, onboarding and orientation of new team members in coordination with the Regional Operations Director and People and Culture Operations.
• Provide day-to-day coaching and performance feedback to direct reports, fostering accountability and professional growth.
• Partner with supervisors to address performance concerns, scheduling conflicts and team dynamics.
• Champion team recognition and engagement initiatives that reinforce Veritas values and improve associate satisfaction.
• Assist in conducting performance reviews and documenting associate relations matters according to policy.

• Support a culture of exceptional client service by modeling professional, compassionate communication and resolving escalated concerns.
• Monitor client satisfaction data and address patterns and implement improvements.
• Ensure client-facing processes and communication standards are consistently upheld across all points of interaction.

• Assist the Regional Operations Director with budget monitoring, expense tracking and variance analysis.
• Support compliance with DEA, OSHA, state veterinary licensing and internal policy requirements.
• Assist with facilities oversight, vendor coordination and capital project tracking as directed.
• Participate in monthly financial reviews and contribute operational insights to support performance improvement.

• Bachelor's degree in Business, Healthcare Administration or a related field, or equivalent combination of education and professional management experience.
• Minimum three years of management experience in a veterinary, human healthcare or high-volume service environment.
• Demonstrated ability to manage operations and lead cross-functional teams.
• Strong organizational skills with experience managing schedules, workflows and operational systems.
• Excellent communication and interpersonal skills with the ability to engage effectively across all levels of the organization.

• Experience in veterinary medicine (surgery) or human hospital operations.
• Prior experience in a PE-backed or multi-site healthcare organization.
• Certified Veterinary Practice Manager (CVPM) or equivalent management credential.
• Familiarity with practice management software such as ezyVet, Impromed or AVImark.

• This position is onsite full-time at GSVS Morristown in a surgery center. The role requires frequent movement throughout the facility, extended periods at a computer for administrative tasks, and availability based on operational needs. The Hospital Manager may be exposed to animal handling, medical equipment and clinical noise.