Vertafore Career Center~3h ago
New
New
IT Engineer II (O365, Active Directory, DNS, MFA ,Bit locker)
OtherIt Engineer
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Quick Summary
Overview
The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI,
Technical Tools
OtherIt Engineer
Responsibilities
~1 min read- Proficient in oral and written communication with ability to empathetically manage escalations and unhappy customers
- Proficient in ITIL Incident and problem Management
- Experience working with ServiceNow or any other ticketing tool
- A+, Microsoft and/or Apple Certified candidates preferred
- Excellent Customer Service and interpersonal skills for customer relations
- Ability to adapt to fluctuating customer needs and manage high stress situations while reacting quickly and professionally.
- Establish rapport among peers and colleagues.
- Must have experience supporting US and India based customers in a 24x5 model
Requirements
~1 min read- Bachelor’s Degree
- 2 - 3.5 year(s) as experience as Service Desk Engineer or higher supporting tier 1/2 requests and incidents in a 24/7/365 routine.
Location & Eligibility
Where is the job
Ahmedabad, India
On-site at the office
Who can apply
IN
Listing Details
- First seen
- August 23, 2026
- Last seen
- August 23, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 52%
- Scored at
- August 23, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application · ~5 min on Vertafore Career Center's site
Please let Vertafore Career Center know you found this job on Jobera.
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