Global Master Data Management Coordinator I

• Receive Customer and Vendor creation or modification requests from Internal Customers.
• Audit supporting documentation for the creation of Customers and/or Vendors.
• Update key information required for new entries into the ERP Databases.
• Process all modifications requested and supported for customers/suppliers in relevant ERP Database.
• Maintain tracking of all requested changes.
• Perform data quality updates as requested by data quality group and/or data stewards.
• Maintain adherence to data process standards, governance and internal audit requirements.
• Continuous adaptation of Master Data processes to meet current business needs.
• Recommend improvements to processes.
• Respond to requestor issues and provide first level of issue resolution. 
• Maintain relations with requestors in various business units and key Finance/Accounting/Sales associates to ensure high levels of client satisfaction, enhance operational efficiency, open communication, trust and responsibility.  Provide key strategic information to MDM Team Lead

• Can speak Spanish and Portuguese
• Proven proficiency in use of Oracle and/or SAP
• Proven proficiency in use of MS Office Software – Word, Excel, PowerPoint
• Applicable knowledge of Database maintenance through ERP Interface
• Strong communication and interpersonal skills.
• Fluency in English (verbal and written)
• Good analytical and problem-solving skills and keen attention to detail
• Highly organized, detail oriented, committed to deliver results, meeting multiple deadlines, and able to work under pressure

Experience

• 1-2 years in Customer/Vendor Master Data Maintenance or
• 1-2 years in Customer Service

Education

• 4-year degree preferred in Finance, Accounting, or Business Management.