Assistant General Manager - Restaurant

Duties include, but are not limited to the following:

Operations Leadership: Support the daily operations of the Patriot Café, Patriot Retail, and/or Patriot Brew within the VA Medical Center.

Team Supervision & Development: Supervise, train, and support assigned personnel to build a motivated, high-performing team.

 Customer Experience Excellence: Deliver and promote outstanding customer service standards to create a welcoming environment for Veterans, staff, and visitors.

 Food Safety & Quality Assurance: Ensure food quality, sanitation, cleanliness, and product availability to maintain high safety and service standards.

 Regulatory & Standards Compliance: Reinforce consistent adherence to established operational policies, procedures, and quality standards.

 Financial & Resource Management: Assist in managing inventory control, labor costs, and budget performance to optimize efficiency and profitability.

Marketing & Promotions: Develop and implement local promotional programs to increase engagement and drive sales.

 Leadership Accountability: Report directly to the Canteen Chief, providing updates on operations, performance, and compliance.

VCS offers competitive benefits, including:

• Opportunities for career advancement.
• Childcare Subsidy Program.
• No nights.
• Major Medical, Dental, Vision Insurance & Life Insurance.
• Vacation & Sick Leave to include 11 (paid) Federal Holidays.
• Federal Retirement, Pension.
• Public Transportation Benefits (Bus Pass).
• Visit us at https://www.vacanteen.va.gov/ for more information about the Veterans Canteen Service.