Zenoti System Administrator

About the Company

We are a fast-growing startup offering a no-code AI workflow platform designed for commercial real estate professionals — including brokers, landlords, and retail operators.

Our platform helps teams simplify and automate routine, time-intensive tasks, reducing manual work and accelerating deal cycles.

Key platform capabilities include:

• Building custom AI workflows without coding
• Automating site analysis and location research
• Keeping deal pipelines updated automatically
• Triggering outreach and follow-ups based on workflow results
• Integrating conversational AI with visual workflow builders for seamless, 24/7 automation
  
  

Key Responsibilities

• Manage and maintain the Zenoti platform (POS, CRM, scheduling, inventory)
• Configure system settings, user roles, and workflows
• Handle onboarding and implementation for new locations or users
• Troubleshoot system issues (bookings, payments, reports, etc.)
• Provide technical support to internal teams and clients
• Assist with system integrations (e.g., payment gateways, marketing tools)
• Generate reports and ensure data accuracy
• Train staff on proper system usage

Requirements

• Proven experience working with Zenoti (required)
• Background in IT support, system administration, or SaaS platforms
• Strong troubleshooting and problem-solving skills
• Experience with system configuration and user management
• Familiarity with POS or CRM systems
• Good English communication skills (written and verbal)
• Ability to work independently and manage multiple tasks