Business Analyst

## Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture ## About this Role We are seeking a Business Analyst to support the end-to-end analysis activities required for the development and enhancement of enterprise-grade digital products within Architecture & Platform Engineering. Based in Bucharest and reporting to the Software Development Team Lead, this role plays a pivotal part in shaping high-quality solutions that deliver excellent customer experiences while meeting defined business outcomes across UCC, IoT, Cloud, and Security domains. ## What you will do * Collect, analyse, and formalise business requirements related to the development or modification of software systems. * Lead requirements elicitation, validation, and presentation activities with business stakeholders and delivery teams. * Collaborate closely with Product Managers, Project Managers, Service Designers, and Solution Architects to define and agree on functional and technical specifications. * Analyse, plan, and monitor implementation activities in line with agreed specifications and traceability matrices. * Manage requirements throughout the project lifecycle using Agile and Waterfall methodologies to ensure timely and high-quality delivery. * Coordinate end-to-end traceability, ensuring compliance with agreed business requirements and identifying risks with appropriate mitigation actions. * Support the design, execution, and validation of user and technical acceptance tests, ensuring user stories meet defined acceptance criteria. * Propose and lead continuous improvement initiatives to enhance business analysis processes, tools, and ways of working. ## Who you are * Experienced in business and systems analysis within large-scale digital or enterprise environments. * Confident in defining and refining user stories, managing backlogs, and working within Agile frameworks such as Scrum, Kanban, TDD, and BDD. * Knowledgeable in web-scale software development, system architecture fundamentals, and software development lifecycle processes. * Skilled in acceptance test design, execution, and validation, with a strong focus on quality outcomes. * Comfortable using tools such as JIRA, Confluence, MS Project, ARIS, and Business Process Frameworks. * A strong communicator with the ability to build trusted relationships and manage senior stakeholders. * Organised, adaptable, and able to manage multiple priorities while working under pressure. * Customer-focused, data-driven, and motivated by delivering measurable business value. * Holds a Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, or a related field. * Brings at least two years of experience in a Business Analyst or equivalent role across full product lifecycles, with knowledge of Agile, Waterfall, and SAFe. * Familiar with ITIL and ISEB practices. ## Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. ## What's in it for you * Hybrid way of working * Medical and dental services * Life and hospitalization insurance * Dedicated employee phone subscription * Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget. * Special discounts for gyms and retailers * Annual Company Bonus * Loyalty Programme * Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills * You get to work with tried and trusted web-technology * Getting in on the ground floor of a technology changing company * We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off. * Special Paternal Program - 4 months of paid paternity leave ## What skills you will learn * Advanced stakeholder management and facilitation techniques in complex delivery environments. * Deeper expertise in enterprise architecture, cloud, security, IoT, and UCC solutions. * Enhanced proficiency in Agile at scale and hybrid delivery models. * Stronger data-driven decision-making and experimentation skills. ## VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. ## Join Us At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. ## Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA ## Follow us on social media and #StayConnected * VOIS on LinkedIn * VOIS on Facebook * VOIS on Instagram