Configuration Manager Analyst - Bucharest & Iasi - (Determined period)

## Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture ## About this Role We are seeking a Configuration Management Analyst to build, maintain, and continuously improve logical and physical service configurations across data centre infrastructure. This role plays a critical part in ensuring the accuracy, completeness, and reliability of configuration data within the CMDB, while evolving configuration management tools, processes, and reporting in line with emerging technologies and enterprise standards. The role is based in Bucharest and sits within Service Management & IT Operations. ## What you will do * Define, maintain, and evolve the CMDB data model and discovery strategy. * Administer, configure, and troubleshoot BMC ADDM and Atrium CMDB tools. * Design, develop, and deploy automation solutions, including bash and shell scripts, to enhance configuration management tooling. * Download, test, and apply tool upgrades and patches to ensure platform stability and capability. * Create and modify discovery and CMDB pattern scripts to improve coverage and accuracy. * Ensure strong integration between configuration management, build, and change management processes to support data integrity. * Analyse CMDB data to identify gaps, inconsistencies, and quality issues, proactively improving discovery coverage and accuracy. * Develop and deliver standard and ad-hoc dashboards and reports, integrating configuration item data with relevant additional data sources. * Drive continual improvement of configuration items, relationships, discovery methods, and data models in collaboration with Technology Architecture teams. ## Who you are * An individual with a strong understanding of enterprise IT technologies, data analysis, and infrastructure architecture. * Experienced in working within multinational or complex organisational environments. * Confident in communicating complex technical information clearly, with strong written and spoken English skills. * Knowledgeable in data centre standards, processes, and configuration management practices. * Experienced in one or more infrastructure domains such as Windows, Linux or Unix systems, virtualisation platforms, enterprise storage, or database technologies. * Skilled in data analysis, modelling, reporting, and presentation, with working knowledge of SQL and business intelligence concepts. * Familiar with ITIL practices, SOX requirements, and security regulations. ## Not a Perfect Fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. ## What’s in it for you \- Hybrid way of working: 2 days per week/ 8 per month \- Medical and dental services \- Life and hospitalization insurance \- Dedicated employee phone subscription \- Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget. \- Special discounts for gyms and retailers \- Annual Company Bonus \- Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills \- You get to work with tried and trusted web-technology \- We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off. \- Special Paternal Program - 4 months of paid paternity leave ## What skills you will learn * Advanced CMDB modelling and discovery optimisation techniques. * Automation and scripting to support large-scale infrastructure environments. * Data-driven reporting and dashboard development for configuration management. * Practical application of ITIL processes within complex enterprise systems. ## VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. ## Join Us At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. ## Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA ## Follow us on social media and #StayConnected LinkedIn: https://www.linkedin.com/company/vois/ Facebook: https://www.facebook.com/voisglobal Instagram: https://www.instagram.com/voisglobal/