GM- Talent Acquisition Lead

## Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture ## About this Role We are seeking an experienced Talent Acquisition professional to lead global recruitment administration and operational delivery for Vodafone markets. Based in VOIS India, Pune, this role holds end-to-end accountability for Talent Acquisition (TA) administrative services, including executive hiring support, youth hiring operations, vetting administration, analytics, and market insights. The individual will act as a subject matter expert for TA operations, partnering closely with Talent Acquisition Heads and senior stakeholders to ensure consistent, compliant, and high-quality recruitment services aligned with local and global requirements. ## What you’ll do * Lead a geographically distributed team of Talent Acquisition administration and operations professionals to deliver the organisational TA strategy. * Oversee Youth Hiring operations across Vodafone European and African markets. * Drive Executive Hiring operations for Group Leadership roles, ensuring a seamless and inclusive candidate experience. * Enable Executive Talent Market insights to support succession planning and leadership pipelines. * Manage vetting administration across multiple markets, coordinating with candidates, TA partners, and external vetting agencies. * Own end-to-end Talent Acquisition administration for multiple Vodafone markets. * Support recruitment-related purchase order administration and execution. * Deliver LinkedIn Talent Insights as a value-added TA service. * Manage recruitment analytics and reporting, tracking key TA performance metrics. * Set direction, operating standards, and performance expectations for the team, with full supervisory responsibility. * Ensure daily service delivery meets agreed KPIs, SLAs, and project milestones. * Leverage ATS platforms, systems, and data to optimise hiring processes while adhering to Vodafone policies, legal, and regulatory requirements. ## Who you are * An experienced Talent Acquisition leader with deep knowledge of end-to-end recruitment processes and sourcing strategies. * Confident in using ATS platforms, recruitment systems, and data-driven reporting tools to drive efficiency and insight. * Knowledgeable about employment legislation, regulatory compliance, and inclusive hiring practices. * A people leader who coaches, develops, and enables high-performing, engaged teams. * A trusted partner to senior stakeholders, with strong communication and collaboration skills. * Analytical and solutions-focused, able to manage multiple priorities in a fast-paced environment. * Professionally customer-focused, committed to delivering high-quality experiences for candidates and hiring managers. * Brings an external market perspective on emerging TA trends and best practices. Experience & Qualifications * Minimum 12+ years’ experience in Talent Acquisition or Human Resources, including at least 3 years in a leadership role. * Proven success in leading recruitment teams to achieve KPIs and business outcomes. * Hands-on experience with recruitment tools, ATS platforms, and analytics. * Bachelor’s degree in Human Resources, Business Administration, or a related discipline. * Experience working within a multinational, matrixed organisation is essential. ## Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. ## What's in it for you * Opportunity to lead large-scale, global Talent Acquisition operations impacting multiple Vodafone markets. * Exposure to senior leadership and Group-level executive hiring initiatives. * A collaborative, inclusive environment within a globally recognised organisation. * The chance to shape TA operating models, analytics, and insights at scale. * Professional growth within VOIS and the wider Vodafone ecosystem. ## What skills you will learn * Advanced global Talent Acquisition operations and service delivery leadership. * Executive hiring market intelligence and succession-focused workforce insights. * Data-led recruitment optimisation and performance management. * Stakeholder partnership across complex, multinational environments. * Scaled people leadership across diverse cultures and geographies. ## VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. ## Join Us At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. ## Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA ## Follow us on social media