INVOICE PROCESSING ANALYST - FIXED LINE & B2B | VOIS

## Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture ## About this Role We are seeking an individual to deliver accurate, timely, and compliant invoice processing for Fixed Line, Carrier, and B2B services, while consistently meeting productivity, quality, and service-level expectations. This role plays a critical part in maintaining financial accuracy, managing vendor queries, and supporting continuous improvement across finance operations ## What you’ll do Process, validate, and post invoices in line with defined invoice processing standards and internal control requirements.Maintain full adherence to productivity and activity monitoring expectations, achieving daily productive hour targets and managing idle time effectively.Ensure high-quality outcomes by keeping invoice corrections, reversals, and rejections within defined quality thresholds.Monitor invoice ageing and ensure no invoices breach agreed service levels, unless approved exceptions apply.Manage vendor and internal queries, ensuring timely resolution and appropriate escalation of aged queries.Identify recurring vendor issues and billing patterns, perform root cause analysis, and recommend improvements to mitigate risk.Maintain accurate documentation and support audit requirements and quality management system updates. ## Who you are Experienced in Accounts Payable operations with a strong understanding of end-to-end invoice processing.Knowledgeable in invoice validation, posting, and structured vendor query handling.Familiar with finance and workflow systems such as SAP and related invoice or service management tools.Analytical and detail-oriented, with the ability to identify trends, risks, and improvement opportunities.Confident in written and spoken English, with strong documentation and stakeholder follow-up skills.Proficient in Microsoft Excel, PowerPoint, and Word for reporting and operational tasks. ## Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. ## What's in it for you Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. ## What skills you will learn Advanced invoice processing and compliance practices in a large-scale enterprise environment.Data-driven analysis and root cause investigation for billing and vendor-related issues.Stakeholder communication and structured query management across internal and external partners. ## VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. ## Join Us At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. ## Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA ## Follow us on social media LinkedIn: https://www.linkedin.com/company/vois/Facebook: https://www.facebook.com/voisglobalInstagram: https://www.instagram.com/voisglobal/