LEARNING AND DEVELOPMENT SPECIALIST - VOIS

## Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture ## About this Role We are seeking an experienced Learning and Development specialist to identify, design, and deliver capability development interventions for internal employees across multiple business verticals. The role focuses on building sustainable learning solutions, strengthening organisational capability, and ensuring measurable business impact through structured learning design, engagement initiatives, and impact assessment. ## What you will do Identify training and development needs aligned to business priorities across functions and geographies.Define, design, and maintain learning and product concepts in close collaboration with business stakeholders.Own capability development initiatives, including skill assessment and measurement of learning effectiveness and return on investment.Design learning solutions using adult learning principles, Bloom’s taxonomy, and recognised instructional design methodologies.Deliver and coordinate learning programmes while working closely with internal teams and external partners.Create learner engagement through initiatives such as communication campaigns, learner interviews, success stories, and business case narratives.Provide consulting support and guidance to line managers and L&D partners on learning solutions and development approaches.Manage budgets, resources, and learning priorities with a strong commercial and outcome‑focused mindset. ## Who you are A learning and development professional with extensive experience in training delivery, learning design, and instructional methodologies.Experienced in consulting with stakeholders and managing complex learning or transformation projects.Knowledgeable in L&D processes including capability development, performance management, engagement, and learning impact assessment.Comfortable working across multiple geographies and managing diverse learning priorities.Confident communicator with the ability to present, facilitate, and influence senior stakeholders.Experienced in working with learning management systems and digital collaboration tools such as Microsoft 365.Fluent in English, with the ability to operate effectively in global and multicultural environments. ## Not a Perfect Fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. ## What’s in it for you The opportunity to shape learning and capability development at scale within a global organisation.Exposure to diverse business areas and senior stakeholders across markets.A role that combines strategic influence with hands‑on delivery and measurable business impact.A collaborative environment that values continuous learning, innovation, and professional growth. ## What skills you will learn Advanced learning impact assessment and ROI measurement techniques.Strategic consulting approaches for organisational capability development.Designing scalable learning solutions for complex, global organisations.Strengthening stakeholder engagement and change enablement through learning. ## VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. ## Join Us At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. ## Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA ## Follow us on social media and #StayConnected * LinkedIn: https://www.linkedin.com/company/vois/ * Facebook: https://www.facebook.com/voisglobal * Instagram: https://www.instagram.com/voisglobal/ * You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2