Programme Support Analyst

## Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture ## About this Role We are seeking a Programme Support Analyst to provide structured support to the Project Support Office (PSO) and Digital & IT governance teams. This role focuses on enabling the successful delivery of strategic initiatives by supporting project planning, governance processes, financial tracking, and stakeholder engagement. The individual will act as a key operational anchor, ensuring governance frameworks are followed consistently while enabling senior stakeholders to focus on strategic priorities. ## What you’ll do * Support demand management, resourcing, and capacity planning activities * Coordinate end-to-end logistics for governance meetings, including scheduling, agenda preparation, participant coordination, and document distribution * Assist with programme logistics and track delivery progress against agreed actionsMonitor and track resource allocation aligned with project requirements * Support governance events within the Digital & IT Governance framework, including KPRs, KPS, VRRs, and MORs * Collaborate with Finance and VOIS teams to track budgets and forecasting cycles * Produce monthly SteerCo materials and facilitate Insourcing SteerCo sessions * Maintain governance documentation with accurate version control across Teams, SharePoint, and other tools ## Who you are * Comfortable engaging and collaborating with senior stakeholders across functions * A collaborative individual who supports programme teams to achieve shared outcomes * Experienced in project planning and delivery within PMO, project management, or administrative roles * Knowledgeable in financial principles, budgeting, and business case frameworks * Confident in data analysis using Excel and Business Intelligence tools * Proficient in PowerPoint, Excel, Teams, SharePoint, and project tools such as Jira and Azure DevOps * Educated to Bachelor’s degree level in Economics, Engineering, Administration, or a related fieldStrong communication and interpersonal skills ## Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. ## What's in it for you • Hybrid way of working: 2 days from office per week (8 per month) • Medical and dental services • Life and hospitalization insurance • Dedicated employee phone subscription • Take control of your benefits and choose any of the following options: meal tickets / private pension / vacation vouchers / cultural vouchers - within the budget. • Special discounts for gyms and retailers • Annual Company Bonus • Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills • You get to work with tried and trusted web-technology • We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off. • Special Paternal Program - 4 months of paid paternity leave ## What skills you will learn * Advanced programme governance and stakeholder coordinationBudget tracking and financial forecasting within large-scale organisations * Data-driven decision-making using BI and reporting tools * End-to-end project lifecycle support within complex environments * Effective communication and facilitation in senior governance forums ## VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. ## Join Us At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. ## Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA ## Follow us on social media * LinkedIn: https://www.linkedin.com/company/vois/ * Facebook: https://www.facebook.com/voisglobal * Instagram: https://www.instagram.com/voisglobal/ * You can also chat with our employees to learn more about our projects:https://lnkd.in/dpkrcvR2