UX Senior Designer

## Join Us At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. ## Role Purpose As a Senior Product Designer/ UX Sr designer, you will play a key role in shaping Vodafone's digital experiences across Mobile Apps, Web, eCommerce, Enterprise, and Digital Services. You will own the end-to-end product design process, partnering closely with Product Managers, Engineers, Researchers, Analysts, and Business stakeholders to deliver intuitive, accessible, and data-driven customer experiences. You will transform business problems into simple and scalable digital solutions while ensuring consistency through Vodafone's Design System and design standards. As a senior member of the team, you will mentor designers, influence product strategy, and champion user-centered design across multiple squads. ## Job Profile * Product Design \- Own the complete product design lifecycle from discovery through delivery. \- Translate business objectives and customer needs into intuitive product experiences. \- Produce user flows, customer journeys, wireframes, prototypes, and high-fidelity interfaces. \- Design scalable experiences for mobile applications, responsive web, and enterprise platforms. * Discovery & Research \- Plan and conduct UX research activities. \- Run usability testing and synthesize findings into actionable recommendations. \- Analyze customer feedback, behavioral analytics, and business KPIs. \- Validate assumptions through experimentation and A/B testing. * Product Strategy \- Collaborate with Product Managers during product discovery. \- Contribute to product vision, roadmap discussions, and backlog prioritization. \- Balance customer needs with technical feasibility and business value. \- Define success metrics together with Product Owners and Analytics teams. * Delivery \- Work closely with Engineering during Agile sprints. \- Support implementation through design QA. \- Resolve design issues during development. \- Ensure delivered products match approved design specifications. * Leadership \- Mentor junior and mid-level Product Designers. \- Review design work and provide constructive feedback. \- Promote design best practices across squads. \- Support hiring, onboarding, and capability development. * Core Responsibilities \- Lead complex product initiatives independently. \- Own design decisions from concept to launch. \- Create user-centered experiences backed by research and analytics. \- Deliver high-quality prototypes and production-ready UI. \- Facilitate workshops and design thinking sessions. \- Present design rationale to senior stakeholders. \- Drive accessibility and inclusive design. \- Promote experimentation and continuous product improvement. \- Support cross-functional collaboration between Design, Product, Engineering, and Business. \- Help evolve Vodafone's Product Design practice. ## Comptencies and Qualifications Must-Have Technical & Professional Qualifications * 5–8 years of experience in Product Design, UX Design, or Digital Product Design. * Proven experience designing complex web and mobile applications. * Strong portfolio demonstrating end-to-end product design thinking. * Experience working within Agile product teams. * Design Skills * Strong knowledge of: -User-centered Design -Interaction Design -Information Architecture -Visual Design -Responsive Design -Mobile Design -Accessibility (WCAG) -Design Thinking -Service Design principles -Prototyping * Advanced proficiency in:Figma, FigJam, Prototyping tools,Jira * Nice to have: HTML/CSS understanding, AI-assisted design tools, Analytics platforms, Maze / UserTesting, Adobe Creative Suite * Required Experience: -Experience delivering digital products from discovery through launch. -Experience working within Agile squads. -Experience collaborating with Product Managers and Engineers. -Experience contributing to Design Systems. -Experience using analytics to improve product performance. -Experience presenting work to senior stakeholders. ## Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity. ## Who we are We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can.