Software Engineer III – Cloud Platform

As a Software Engineer on the Cloud Platform team, you are a force multiplier for our engineering teams. You don't just manage infrastructure; you write the software that makes shipping code at Vonage fast, safe, and easy. Working within the technical direction set by the architecture and Staff Engineer teams, your mission is to build and ship robust, developer-friendly automation and tooling on our cloud-native foundations — ensuring our production APIs remain highly available, scalable, and cost-efficient, all while eliminating friction for the hundreds of developers who depend on the platform every day.

• →Software-Driven Platform Engineering Write production-quality code primarily in Go to build internal tooling, workflows, and automation — from infrastructure provisioning to deployment management and service health. You treat the platform as a product and developers as your customers.
• →Infrastructure Ownership Take ownership of provisioning, maintaining, and improving our cloud-native infrastructure using established IaC patterns. You execute reliably within the architectural blueprints set by the team, keeping environments stable and meeting high-availability requirements.
• →Kubernetes Operations Act as a key technical resource for our large-scale Kubernetes clusters. Dive deep into the stack to troubleshoot complex networking or performance bottlenecks and implement software-level fixes.
• →Automate Guardrails Implement automated security policies and best practices directly into the cluster using policy enforcement tools such as Kyverno, OPA/Gatekeeper, or equivalent. Ensure that as we scale, clusters stay compliant and healthy without slowing down development teams.
• →Streamline Delivery Own the "path to production" by building and optimising GitHub Actions workflows and ArgoCD pipelines, enabling global teams to deploy code safely through GitOps.
• →On-Call Participation Share in the team's on-call rotation to support production reliability. The current expectation is approximately one week of 24/7 on-call coverage per month, shared equitably across the team.
• →AI-Augmented Engineering Embed AI-assisted engineering into daily practice to accelerate delivery and enhance outcomes. Proactively adopt emerging AI capabilities to improve workflows and share best practices with the team.

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.