Staff Technical Product Manager, Identity & Shield

We’re looking for a Staff Technical Product Manager who is passionate about Security, Identity, and building foundational products that will shape how millions of users, merchants, services, and AI agents securely interact with the VTEX platform.

As a PM in Identity & Shield, you will own the vision and execution of mission-critical initiatives that ensure trust, compliance, and secure autonomy across our ecosystem. You will help reinvent how access, authorization, and protection work in a world where AI agents increasingly act on behalf of humans and businesses.

This is one of the most strategic roles in the company: you will drive core platform capabilities used by every product area, while also evolving Shield — one of VTEX’s top-selling add-ons — to meet the needs of global enterprises and highly regulated industries.

• →Define the long-term strategy for Identity at VTEX, aligned with the Re-Invent Security mission to make VTEX the most secure AI-Native commerce platform.
• →Lead the redesign of VTEX’s Access Management Module, delivering an agentic, automated, low-friction experience that reduces operational burden and mitigates credential misuse risks.
• →Partner deeply with engineering leads to design guardrails, policies, and control layers that ensure AI agents operate only within safe, compliant, and auditable boundaries.
• →Own the roadmap and evolution of VTEX Shield, expanding its value proposition for enterprise customers and regulated industries.
• →Translate complex customer security needs (CISO-level requirements, compliance frameworks, SOC controls, auditability, etc.) into actionable product requirements.
• →Partner with Sales, Customer Success, and Professional Services to ensure Shield continues to grow ACV, adoption, and customer satisfaction.
• →Benchmark leading enterprise security solutions to drive Shield toward a global, competitive positioning.
• →Build platform-wide primitives that allow product teams to easily integrate identity, permissions, and agent governance patterns into their workflows.

• You have a strong background as a Product Manager working with complex products.
• You can quickly ramp up on technical domains — you don't need to be an expert on day one, but you're comfortable going deep with engineering teams and picking up new concepts fast.
• You have experience working with demanding customers — enterprise, global brands, or heavily regulated industries.
• You can connect deeply technical concepts to clear business outcomes, and communicate strategy and trade-offs to engineers, leadership, and customers alike.
• You thrive in complex environments where multiple teams depend on your product to build and scale safely.
• You're comfortable with data: logs, monitoring, dashboards, and product metrics that inform risk and prioritization decisions.
• You're curious and critical about the role of AI and LLMs in the future of commerce and security. 
• Fluent in English.
  
  

VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2,600 global B2C and B2B clients, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3,500 active online stores across 43 countries (as of FY ended on December 31, 2023). For more information, visit www.vtex.com.