Operations Support Specialist - Licensing Specialist

United States·Lenexamid

Customer SupportOperations Support Specialist

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Overview

Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path!

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Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path!

Wachter is currently seeking an experienced Operations Support Specialist to manage auto accident claims in our Lenexa, KS office. The ideal candidate is an experienced Operations Support Specialist with 1-2 years of hands-on experience with an insurance background. This position will focus on fleet safety, risk management, data verification, and follow-up with the fleet Manager. This position is in the office Monday through Friday, 8 am - 5 pm.

We seek self-motivated and reliable candidates who can work independently and find solutions to complete the job. Long-term employment with competitive pay and exceptional benefits for qualified candidates. We value relationships and invest in our employees.

Medical, Dental, Prescription & Vision Benefits--No premium cost!
Life, AD&D and LTD insurance
Paid Vacation and Holidays
Company-Matched 401(k) and IRA Retirement Savings

Bachelor’s Degree; relative work experience preferred.

Strong organizational skills with close attention to detail.

Proficiency with Microsoft Office.

Excellent communication and teamwork skills.

Excellent customer relationship and communication skills; verbal and written.

Ability to multi-task in a fast-paced environment.

Construction industry experience preferred, but not required.

Willing to learn new systems.

Maintain accurate records of fleet vehicles, registrations, and auto insurance.

Manage and reconcile fuel, toll, maintenance, and telematics accounts.

Support drivers with questions or issues related to fleet and auto accidents.

Monitor fleet software systems to ensure up-to-date data and reporting accuracy.

Assist with auto insurance claims and incident reports.

Proactively review, verify, and secure telematics dash cam footage to confirm the accuracy of driver reports and insurance claims.

About:

Wachter is a family-owned company since 1930 and we see each employee as a critical piece of the Wachter Family. With over 900 licenses across the country, Wachter serves commercial and industrial clients with the right technologies needed to keep them successful.

We design, install, and maintain the technologies that keep businesses operating efficiently. Our team of dedicated electricians, engineers, and technicians provides electrical, data, security, communications, and automation services to clients in numerous industries.

We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.