Senior Business Operations AI Program Manager (Hybrid)

The Senior Business Operations AI Program Manager is a high-impact role responsible for supporting AI forward operational processes across the functional departments at Weedmaps. This role works closely with cross functional teams to understand their operations then plan and implement AI based solutions in partnership with key technology org stakeholders. As a senior strategic partner, you will bridge the gap between executive AI vision and tangible operational reality, ensuring that AI operational deployment is aligned with overarching business goals.

• AI Program Management: Lead the end-to-end lifecycle of AI programs, from identifying high-impact operational use cases to full-scale deployment and continuous optimization.
• AI Enablement & Workflow Integration: Design and implement scalable operational frameworks that incorporate AI into existing business workflows to improve team velocity, resource allocation, and decision-making accuracy.
• Cross-Functional Orchestration: Act as the primary technical-operational bridge between technology org AI stakeholders and business stakeholders, ensuring AI is effectively tuned to solve departmental bottlenecks.
• AI Governance & Ethics: Collaborate with Legal and Information Security to ensure all AI deployments adhere to the Machine Learning and Artificial Intelligence Technology Policy, focusing on data privacy, bias mitigation, and regulatory compliance.
• Advanced Data Analytics: Utilize AI-driven insights and business metrics to monitor the health of ongoing programs, providing predictive reporting to leadership on the ROI of AI enablement.
• Stakeholder Management: Manage expectations and resolve high-level conflicts across diverse executive teams, serving as the subject matter expert on how AI can augment human workforce capabilities.
• Change Management for the AI Era: Drive organizational culture shifts toward AI-native operations, implementing training programs and feedback loops to ensure seamless human-AI collaboration.
• Operational Excellence: Continuously evaluate the evolving AI landscape to identify new AI-based technologies that can further streamline internal processes and support market expansion.

• Experience: 5+ years of experience in program management, business operations, or management consulting, preferably within a SaaS or high-growth tech environment with at least 2 years specifically focused on AI or automation initiatives.
• AI Expertise: Demonstrated experience in deploying AI solutions, specifically large language model (LLM) applications, AI agents, or automated decision-support systems.
• Technical Proficiency: Advanced skills in project management tools (Jira, Confluence) and a deep understanding of AI-related technical stacks, APIs, and data visualization tools like Tableau.  
• Strategic Problem-Solving: A proven track record of creating structure in highly ambiguous environments and leading complex, high-stakes organizational pivots.  
• Communication: Exceptional ability to distill complex AI and operational concepts into clear, executive-level strategies and summaries.  
• Education: Bachelor’s degree in Business, Finance, Engineering, or Computer Science;

• A solid understanding of the cannabis tech landscape or experience in a similarly highly-regulated industry 

The base pay range for this position is $126,765 - $155,000 per year

Founded in 2008, we’ve grown from a small startup to a global leader in the cannabis industry.  Our dedication to transparency, education, and community has set us apart, and today, we proudly serve cannabis to consumers and businesses in the U.S. and worldwide. 

“Freedom to choose. Freedom to access. Freedom to enjoy.”

Our team has been made aware of incidents involving LinkedIn, Telegram, and Facebook accounts impersonating Weedmaps recruiters. These individuals are attempting to use our company name to solicit payment from prospective candidates interested in applying for jobs at our company. Our team is actively working to combat these attempts, but in the meantime, please be mindful of the following:

• Our recruiters will always communicate with candidates through an @weedmaps.com email address.

• CORRECT: jlebowski@weedmaps.com

• INCORRECT: jlebowski@gmail.com

• Our recruiters will NEVER ask for or attempt to solicit payment from applicants in order to apply, interview, or work for Weedmaps.

• If you are interested in a role at Weedmaps, please apply through our established channels.

• Weedmaps Careers Page or LinkedIn

If you are unsure if a communication is legitimate, please contact our recruitment team at talentops@weedmaps.com and they will happily confirm for you. Thank you for your vigilance and we appreciate your interest in working with us!  

Weedmaps is an equal opportunity employer and makes employment decisions on the basis of merit. The Company prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion and religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. The Company also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Applicants are entitled to reasonable accommodations under the terms of the Americans with Disabilities Act and applicable state/local laws, unless the accommodation presents undue hardship. Please email us at peopleoperations at weedmaps.com if you would like to confidentially discuss a potential accommodation during the interview process.