Appliance Technician (Apprentice)

Requisition ID: 71433 About Whirlpool Corporation Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com. ## This role in summary Whirlpool Canada is currently seeking a candidate for the role of Appliance Technician (Apprentice). This role wil be based at our Canada facility. The Appliance Technician (Apprentice) will be responsible for delivering customer service excellence in the homes of our customers, including performing technical diagnosis, and installation and repair of all kitchen and laundry appliances including but not limited to washers, dryers, dishwashers, stoves, ovens, refrigerators, freezers, microwave ovens and garbage disposals. ## Your responsibilities will include * Perform technical diagnosis and repair of appliances, including connections for water, gas, and hydro on certain installation dispatches * Look up parts, provide customers estimate of repair and order parts * Advise customers on proper use and care of the appliance and answer questions that may arise * Use Business Management Software to manage and reschedule service calls * Complete rework efforts as required * Complete service reports for inspected, completed and scrapped units. * Demonstrate and practice customer service values when in customer home * Prepare products for proper disposal, including recovering refrigerants, draining oils from compressors and washing machine gear cases * Provide field support as needed for assist repairs * Provide field and in-house technicians with parts from returned products when requested * Help and execute product reworks for all product categories * Maintain a clean work environment and adhere to safety practices * Demonstrate proper code of conduct and business ethics * Plan and prepare for the daily job, identifying work order related information, maintenance of tools and equipment ## Minimum requirements * College diploma in the Appliance Service Technician Program or, in lieu of a diploma an Appliance Service Technician Program Certificate ## Preferred skills and experiences * Possess, or be willing to obtain, Refrigeration and Gas Fitter licenses * Fluent in English (written and spoken) * Proficient with technology * Adaptable to change, willing to relocate across the country based on needs * Experience with Microsoft Office or Google Workspace The anticipated salary range for this position is $39,000 to 52,000. Final compensation within this range will be determined based on several factors, including the candidate’s relevant skills, professional experience, and specific educational background and certifications. Connect with us and learn more about Whirlpool Corporation See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.