Reliability Technician III

As a Millwright - Reliability Services Technician, you will provide technical support and expertise to our Reliability Services Team. You will be responsible for site visits and evaluation of equipment and lubricant maintenance strategies with a focus on continuous improvement and exceeding our customers' expectations. Responsible to consistently role model our Core Values.

To create lasting partnerships with our customers, our employees, and the communities we serve.

We make distribution effortless.

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  Conducts on-site customer visits.

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  Recommends preventive maintenance by identifying and correcting potential issues, removing worn out pieces and lubricating mechanical parts as authorized by customer.

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  Conducts inspections for preventative maintenance, including observing lubricant volume levels, filter conditions, flow rates, pressures, ventilation, oil color, temperatures, vibration, unusual noises, or odors, etc.

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  Works with Reliability Services Manager to further develop the roles and responsibilities of the technician team for continued growth, development, and profitability.

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  Works as a Mentor/Trainer in a role that raises collective knowledge and abilities.

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  Reviews and interprets engineering specifications, schematics, and blueprints to determine work procedures.

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  Identifies and repairs problematic parts of a machine by running tests, making temporary repairs, or installing new parts.

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  Performs lube and fuel filtration as needed. Builds and dismantles pipe flanges, gaskets, hoses, etc.

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  Ensures lubricants are compatible with the machine, process fluids and work environment and performs common lubrication tasks.

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  Advanced troubleshooting, failure analysis and problem solving of lubrication related equipment failures.

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  Contamination control, collection, and disposal of used/waste oil.

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  Collects, labels, and ships oil samples followed by communication with the oil analysis laboratory.

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  Builds and sustains positive and long-lasting relationships with customers and prospects.

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  Strategic technical partner to Reliability Services Sales Engineer and Manager in developing customer plans, recommendations, solutions, and quotes.

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  Expedites the resolution of customer problems and complaints utilizing all possible resources.

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  Supplies management with verbal and written reports (CRM) on customer needs, problems, interests, competitive activities, and potential for new products and services.

• Consistently act in accordance with and model our Core Values.

• Performs all duties in a safe manner at all times.

• Perform consistent quality work within deadlines with or without direct supervision.

• Interact professionally with other Wilcox + Flegel Team Members, customers and suppliers.

• Work effectively individually and as a team contributor on all assignments.

• Work under pressure and be able to effectively manage stress as needed.

• Be accountable for behavior and achieving or exceeding results.

• Work independently while understanding the importance and necessity of clearly communicating and coordinating work efforts with other Wilcox + Flegel Team Members and organizations.

• Meet required attendance and punctuality standards established for the position.

• Bring your best each day in the performance of responsibilities and duties.

• Cooperatively and effectively perform other duties as may be assigned.