Automotive Parts Advisor - Ford

• Health Insurance: Medical + Health Savings Account, Dental, Vision
• Life Insurance
• Long-term and Short-term Disability Insurance
• Retirement Savings Plan: 401K Plan with company match
• Paid Time Off
• Paid Holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day
• Bereavement Pay
• Employee Assistance Program

• At least 18 years old
• Valid Driver's License with acceptable driving record
• Post offer screenings:
  • Background check
  • Drug screening
  • Non-DOT driver physical
  • Lift test

Background Check: As part of our hiring process, we conduct background checks on candidates who receive a conditional offer of employment. This may include a review of criminal records, motor vehicle reports, employment history, sexual offender registries, and other relevant information. Background checks are conducted in compliance with applicable laws, and all candidates will be required to provide written consent before the check is initiated. A previous criminal record does not automatically disqualify you from employment; each case is reviewed individually.

Post-Offer Occupational Health Screenings: As part of the employment process, we’re committed to ensuring a safe, productive, and drug-free work environment. To achieve this goal, all prospective employees are required to undergo a drug screening following a conditional offer of employment.

Equal Opportunity Employer: We're committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, genetic information, pregnancy (including childbirth or related medical conditions), or any other characteristic protected by applicable law.

Essential Duties:

• Assists all customers (retail, wholesale, and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Informs customers of companion part requirements and ensures that the customer is exposed to the full product line.
• Answers phone calls within the first three rings, providing price quotes and other information.
• Reviews body shop estimates to be sure parts ordered are accurate and all pricing is in line with the estimate.
• Provides a high level of service to internal and external customers.
• Pulls and fills orders from stock.
• Notifies parts manager of out-of-stock parts or shop materials which need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Notifies the body shop when all parts have arrived and when they will be delivered.
• Other duties as assigned