Systems Support Lead

Woolpert is an award-winning, global leader in architecture, engineering, and geospatial services. We blend design excellence with cutting-edge technology to deliver exceptional client value. Our team is passionate about their work and committed to building the next generation of industry leaders, and as a certified Great Place to Work®, Woolpert embraces progress and innovation to create limitless opportunities for career growth.

Position Overview

Woolpert is hiring a Systems Support Lead to join our dynamic Woolpert Team at our Gulfport, MS office. This position is responsible for Developing, executing , and continuously improving preventative maintenance plans, schedules, and procedures for mission‑critical systems and subsystems. 

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

What You Will Do:

• Lead system sustainment and maintenance activities for assigned platforms, driving maximum operational readiness, availability, and reliability.
• Develop, execute, and continuously improve preventative maintenance plans, schedules, and procedures for mission‑critical systems and subsystems.
• Support readiness planning and execution for field deployments and flight operations, ensuring systems are properly configured, calibrated, and tested.
• Troubleshoot and resolve mechanical, electrical, and system‑level issues, performing hands-on diagnostics, directing corrective actions, and documenting root cause analysis.
• Maintain accurate configuration and service records within asset management databases to ensure traceability and compliance.
• Coordinate system aircraft integration and installation, supporting local flight operations, testing, and calibration.
• Contribute and maintain system technical documentation, including maintenance manuals, troubleshooting guides, and operational checklists.

What You Will Bring:

• Bachelor’s degree in Engineering, Engineering Technology, Physics, or a related technical field; equivalent practical experience may be considered.
•  2-7 years of experience supporting, maintaining, or sustaining complex technical systems in operational, fielded, or mission-critical environments.
• Demonstrated experience leading or coordinating maintenance or technical support activities.
• Hands-on experience troubleshooting mechanical, electrical, and integrated system-level issues.
• Ability to perform structured root cause analysis and document findings and corrective actions.
• Strong written and verbal communication skills, with the ability to clearly document technical issues and brief stakeholders.
• Willingness and ability to support field deployments, test events, or flight/operational activities as required.
• Ability to work independently while also collaborating effectively across engineering, operations, and logistics teams.
• Experience supporting aerospace, defense, robotics, autonomous systems, sensors, or similar high-reliability systems preferred.
• Experience with preventative and predictive maintenance planning methodologies preferred.
• Knowledge of configuration management processes and tools preferred.
• Experience supporting system integration, verification, and acceptance testing preferred
• Comfortable operating in fast-paced, deployment-oriented or test-driven environments preferred.
• Experience coordinating with vendors and suppliers on technical issues, maintenance activities, and system support preferred.

#LI-AT1

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

Woolpert is an equal-opportunity employer. Woolpert is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.  You may view more about EEO on our website: Equal-Employment-Opportunity-The-Law.pdf and EEO is the Law Poster Supplement.

Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting askhr@woolpert.com.

If you need to reschedule or cancel your interview, please reach out to your recruiter by contacting recruiting@woolpert.com. 

To all agencies: Please, no phone calls or emails to any employee of Woolpert or any of our subsidiaries about this requisition. All resumes submitted by search firms/employment agencies to any employee at Woolpert via email, the internet, or in any form and/or method will be deemed the sole property of Woolpert, unless such search firms/employment agencies were engaged by Woolpert's Talent Acquisition Team for this requisition and a valid agreement is in place. In the event a candidate who was submitted outside of Woolpert's applicant process is hired, no fee or payment of any kind will be paid.