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Student Employment: Masonicare IT Junior Analyst - AY 26/27

United States·Mount Carmel - Hamdenentry

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Quick Summary

Key Responsibilities

Assist end users with basic troubleshooting involving system access, workflows, navigation, and functionality. Support nurses, clinicians, therapists, providers,

Requirements Summary

Interest in information technology, information systems, cybersecurity, or healthcare technology. Basic technical troubleshooting and problem-solving skills. Strong communication, documentation,

Technical Tools

OtherAnalyst

Job Title:	Masonicare IT Junior Analyst
Department:	Office of Community Engagement
Student Employment Type:	Federal Work-Study
Responsibilities:	Assist end users with basic troubleshooting involving system access, workflows, navigation, and functionality. Support nurses, clinicians, therapists, providers, and administrative staff with routine technology needs. Assist with account setup, access requests, role-based permissions, and onboarding technology tasks. Document incidents, troubleshooting steps, system procedures, and commonly used solutions. Help monitor and update IT service tickets while providing professional customer service. Support application upgrades, user acceptance testing, workflow validation, and enhancement projects. Assist with connected devices, workstations, printers, mobile devices, and other approved equipment. Follow HIPAA, privacy, security, and confidentiality requirements when working with systems and information.
Qualifications:	Interest in information technology, information systems, cybersecurity, or healthcare technology. Basic technical troubleshooting and problem-solving skills. Strong communication, documentation, organization, and customer-service skills. Ability to learn new systems, follow procedures, protect confidential information, and ask for guidance
Hours of Position:	Student will be expected to work up to 6 hours per week between the hours of 9am – 5pm Monday through Friday.
Required Documents for Application:	Cover Letter, Resume and Semester Class Schedule
Instructions to Applicants:	Click Apply at the top of the page. Complete the required application.

Note to Faculty/Staff Applicants Only: If a final candidate is a current or previous Quinnipiac employee, the hiring manager must obtain a reference check from the candidate’s current or former manager before making an offer of employment. If the candidate's current or most-recent Quinnipiac supervisor is unavailable, the hiring manager should contact Talent Acquisition for assistance in determining the appropriate alternate contact:

Advertised: August 20, 2026 Eastern Daylight Time
Applications close:

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