WPP SSC MY | Japanese and Mandarin Speaker | Senior Masterdata Analyst

Why we're hiring:

The Senior Analyst – Master Data manages activities relating to master data maintenance and ensure all creation and changes are in accordance with the SOP, policy, regulations and internal controls requirements. He/She is responsible to regularly track and resolve outstanding issues and escalate to relevant parties as necessary.

What you'll be doing:

• Maintains (creates, amends, inactivates and/or deletes) the master data integrity in all ERP systems and/or banking systems or portals based on approved master data change requests received and in accordance with standard operating procedures (SOPs).
• Maintains proper change records on changes made, including generates reports for review and approval
• Liaise with internal and external stakeholders as and when necessary
• To ensure the accuracy, timeliness and the completeness of the transaction processed as per Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Manages, analyzes, and resolves data initiative issues and manages revisions needed to best meet internal and customer requirements while adhering to SOP and SLA
• Ensure the ownership for all applicable internal controls related to MDM processes.
• Regularly track and resolve outstanding issues being identified and escalate to relevant parties as necessary.
• Proactively identifies, proposes and implements continuous improvement initiatives in existing processes within the team
• Perform knowledge transfer with new joiner
• Works independently within guidelines and policies, and receives minimal guidance.
• Acts as a resource for colleagues with less experience and provides functional guidance.
• Assist in ad-hoc functions, assignments and related duties as and when required.

What you'll need:

Who you are: