Resource Manager

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

This role will partner closely with Capacity Planners, People Partners, Capability Leads, Data and Systems teams and Resource Management leadership.

• Help internal people connect to opportunities at WPP

• Work closely with People Partners and Learning & Effectiveness to understand people needs, opportunities and trainings in preparation for future opportunities  

• Work with Capability leadership to understand their skillsets in order to fulfil upcoming demand 

• Work with the broader people team to identify and assess employee interests and development areas, offering opportunities to align client scopes to employee growth and mobility desires 

• Support Client Teams by staffing the right people to the right opportunities  

• Balance people, client and business interests

• Work closely with Capacity Planners to understand the right people to allocate to staff plans, ensuring the right skillset, location and level 

• Partner with the Talent Acquisition team to staff external hires against staff plans as needed  

• Maintain people data and all staffing related operations for the people you are responsible for, including but not limited to: time tracking, rotations, allocations, open aging roles, time in client, utilisation and attrition 

• Ensure people are leveraged during downtime to help with client work, sales opportunities etc.  

• Flag any potential delays to Capacity Planners and work through strategic solutions and risk management 
   

• Strong understanding of HR processes, employee development and talent management 

• Experience in Resource Management or Talent Acquisition

• Familiarity or experience in the Advertising, Creative or Media industry is a plus  

• Proficiency in data management and analysis 

• Excellent communication and interpersonal skills 

• Ability to handle confidential and sensitive data and information   
• Ability to engage with senior stakeholders and navigate challenging conversations

• Connect internal talent with growth opportunities, significantly contributing to employee satisfaction and retention 

• Provide strategic staffing recommendations that balance the interests of people, clients, and the business 

• Ensure accuracy and reliability of staffing-related data and processes 

• Support client teams by ensuring the right talent is allocated to meet client needs effectively 

• Operate with a high level of autonomy, making informed decisions about staffing and talent management 

• Participate in initiatives to improve staffing-related processes and systems 

• Proactively own and resolve all assigned staffing tasks, continuously communicating with relevant parties on status and problem solving where necessary  

• Identify and implement process improvements for tracking time, rotations, and allocations 

• Develop creative solutions to align employee development opportunities with client demands 

• Continuously refine and optimize staffing-related processes to enhance efficiency and effectiveness