IT Team Lead - Sales Solutions

Why WWT?  

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. 

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities. 

With over 17,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. 

Want to work with highly motivated individuals on high-performance teams? Join WWT today! 

What is the IT Recurring Revenue Delivery team and why join?    

This is an exciting opportunity to be a leading member of a team that is focused on building and supporting the applications that drive one of our key sales models at WWT. Our team supports the core applications our business uses to support and manage all recurring revenue (SaaS, HWaaS, XaaS) business. Through our application portfolio, we enable our sales teams to solve demanding business problems at scale for WWT. Joining the IT Recurring Revenue Delivery team means contributing to impactful solutions that shape how our sales teams sell, manage, and bill all our recurring revenue products. 

What will you be doing? 

As a Team Lead, you’ll be responsible for the delivery of work and for ensuring that the team is high performing and healthy. Along with leading a small team of Developers and Analysts, you will also be analyzing, designing, building, testing, and delivering software along with the team.  Here are some things the team will be working on this year:  

• Work on delivering executive driven projects like Project Apollo, including the roll-out of a new WWT & Softchoice customer experience for Asset Management. 

• Support sales teams by partnering with them to bring scalable solutions to the recurring revenue sales order flow. 

• Guide the delivery team through the roll-out of high-visibility initiatives while balancing a demanding, fast-moving roadmap of competing priorities. 

Responsibilities: 

• Work with our customers and business stakeholders to ensure that our applications are stable, easy to use, and meet business expectations. 

• Work to incorporate business feedback into the team’s strategy. 

• Collaborate with other development teams, product management, and development leadership to align on the problems we want to solve. 

• Coordinate work assignments within the team and ensure new features and issues are being addressed; balancing speed of delivery and team capacity. 

• Building and delivering software solutions alongside the team, providing technical leadership, and promoting best practices. 

• Prepare and deliver informal and formal presentations to team, department, and business partners. 

• Contribute to the environment that nurtures drive and enthusiasm within a healthy team. 

• Gather and deliver performance feedback for team members, and regularly coach employees towards meeting behavioral and performance goals. 

• Play a key role in driving the AI first strategy within IT and beyond, working in close alignment with product owners and stakeholders.