Senior AI Engineer

We started our company to help others launch and run their own businesses, at any stage. The way we help is by keeping it simple and supporting entrepreneurs one step at a time. Put simply: our mission is to enable anyone to start, run, and grow their business while avoiding the common pitfalls that derail hopeful entrepreneurs. No more having to wade through forms, taxes, or ongoing state compliance. 

We are a remote company based in Austin, Texas. We have team members from Florida to Oregon and all points in-between. Take pride in your work knowing that it shapes how people all across the country reach their goal of starting, running, and growing their business.  

If the idea of helping people and working with a genuinely caring, supportive team excites you, then you’ve come to the right place.

The Role

In this role, you will work alongside engineers on the AI Platform team to design, build, and
maintain the platform that powers our customer-facing AI tools. You will contribute to systems
for prompt management, model evaluation, and knowledge base maintenance, while also
helping integrate AI models into production systems and supporting the reliability and
performance of the platform.

• →4+ years of experience in ML/AI engineering, with experience contributing to generative
  AI products.
• →Experience with LLM design patterns, including Retrieval-Augmented Generation (RAG),
  as well as familiarity with broader search and retrieval systems such as vector search,
  semantic search, and document indexing.
• →Strong knowledge of large language model (LLM) concepts including prompt
  engineering, AI feature evaluation, and working with vector databases.
• →Experience working with Vertex AI or similar managed AI platforms.
• →Hands-on experience with LLM evaluation frameworks, including dataset management,
  recall testing, and LLM-as-judge patterns.
• →Familiarity with experiment tracking tools such as Weights & Biases.
• →Working knowledge of MLOps practices: deployment, model monitoring, and CI/CD
  workflows.
• →Strong problem-solving, system design, and technology decision-making skills.
• →Some exposure to application development, such as contributing to or building simple
  software applications.
• →Experience with Node.js and/or TypeScript, particularly in building or maintaining API
  services.
• →Experience designing and versioning REST APIs.
• →Working knowledge of PostgreSQL, including schema design, migrations, and JSONB
  usage.

• Familiarity with the GCP ecosystem.