Zopa
Zopa3d ago
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Senior Operational Risk Manager (2LOD)

LondonEmployee - Permanentsenior
OtherOperational Risk Manager
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Overview

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank.

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OtherOperational Risk Manager
Our Story
 
Hello there. We’re Zopa.
 
We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com

We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. 

If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife

The second line Operational Risk team owns the framework for managing operational risk at Zopa, and ensures it is efficiently and effectively implemented and reported on in the business.  

We are looking for an experienced second line senior operational risk manager to support the ongoing delivery and development of the operational risk framework and the systems that support it. The role is an exciting opportunity for a senior risk manager motivated by driving change in a growing organisation. 

  • Working closely with the Director of Operational Risk and risk specialists across the business.  

  • Maintaining the framework for managing operational risk at Zopa, including the risk taxonomy, operational risk assessment matrix, RCSA framework, risk and control reporting processes, and risk events policy.   

  • Communicating the defined framework to the business, working with first line to ensure that it is understood and effectively implemented.  

  • Overseeing the collation of MI and other materials for the executive Risk Management Committee, including ensuring timely collation of risk and controls reporting from the first line. 

  • Owning and maintaining the governance, risk and control system that collates 

  • Managing and conducting second line operational risk assurance work, adding value through the provision of independent testing, challenge and insight.  

  • Supporting the annual ICAAP Pillar 2A assessment for operational risk.  

  • You’ll have proven experience in an operational risk management role within the financial services industry.   

  • You’ll have a deep understanding of industry best practice in operational risk, including in respect of the design and documentation of processes and controls, and in clear risk analysis and assessment.   

  • You'll have a strong understanding across operational risk and be able to challenge first line credibly, with deeper knowledge in one or more sub-types (in particular, internal fraud, supplier risk, finance processes or business continuity) 

  • You’ll demonstrate strategic thinking with advanced knowledge in operational risk management frameworks and methodologies.  

  • Have excellent communication skills, capable of influencing a wide range of stakeholders and presenting credibly at senior levels with the structure and clarity 

Location & Eligibility

Where is the job
London
Hybrid — some on-site time required
Who can apply
Same as job location

Listing Details

Posted
May 8, 2026
First seen
May 8, 2026
Last seen
May 11, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
70%
Scored at
May 8, 2026

Signal breakdown

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Zopa
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We’re Zopa, and we want to make money work better for you.

Employees
750
Founded
2005
Domain
zopa.com
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ZopaSenior Operational Risk Manager (2LOD)