Principal Software Engineer

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

We’re looking for a technical leader to architect and evolve next-generation payment solutions that drive global scale and business growth.

You’ll:

• Design and deliver secure, scalable payment architectures across the full transaction lifecycle
• Build and enhance payment frameworks, APIs, and checkout experiences (hosted pages, forms, links)
• Develop payment orchestration layers to optimize routing, costs, and authorization rates
• Balance performance, security, compliance, and cost in system design decisions
• Enable global payments readiness with localization, multi-currency, and regulatory compliance
• Drive frictionless checkout experiences to improve conversion
• Lead high-volume, fault-tolerant system design with strong reliability and disaster recovery
• Strengthen fraud, risk, and dispute management with real-time monitoring and analytics
• Provide technical leadership and mentorship, raising engineering standards
• Simplify integrations through SDKs, APIs, and developer tooling

This role is ideal for someone who can combine deep payments expertise with architectural leadership to build resilient, scalable, and future-ready payment platforms.

• Education & Experience: BTech/BE in Computer Science, Engineering, or related discipline. 16+ years of experience in full-stack development and enterprise-scale architecture.

• Proven ability to design scalable, high-performance platforms supporting millions of users or transactions.
• Track record of driving architecture roadmaps and influencing technical direction at the org or business-unit level.

• Leadership & Collaboration:
• Ability to influence without authority, guiding multiple engineering teams toward a common vision.
• Excellent communication and storytelling skills to align executives, PMs, and engineers.
• Experience mentoring and developing high-performing technical talent.

• Passion for exploring and experimenting with emerging technologies to maintain technical edge.
• Bias for action and simplification, ensuring speed without compromising stability.
• Commitment to customer focus and business impact in technical decision-making.
• Comfortable working in ambiguous, rapidly changing environments. Can balance engineering tradeoffs.

• Experience in Payments would be a plus.

Zuora provides a platform for managing subscription-based businesses, handling billing, invoicing, and payments. It also integrates with accounting systems as a sub-ledger for subscription revenue. Key functions include automating recurring billing, managing revenue recognition, and providing financial reports.You can read more about it at https://knowledgecenter.zuora.com/Zuora_Payments

This position expects you to work based out of the Bangalore Office. 

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).