Account Manager | Kpler
Job Description
At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.
Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 500 experts from 35+ countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.
This is a business-critical position, with a huge impact on client satisfaction. The focus will be ensuring we are maximizing revenue, and growing our accounts, by building relationships and keeping clients abreast of new Kpler products that could provide additional value to their respective businesses.
Key Responsibilities
• Manage a portfolio of accounts, responding to clients’ requests promptly and thoroughly, having a growth quota every year.
• Act as a commercial core partner of the business, supporting budgeting, multi-year planning, controlling, demand planning, reporting, and general metrics in a timely manner
• Collect product and competition feedback from clients
• Maintain the CRM with notes and updates, working closely with the sales team to make sure that our forecasts are achievable
• Support other teams and share knowledge
• Be a good representative of Kpler externally
• Work on corporate projects and initiatives that impact the entire organisation
You are or have…
•You have +3 years of experience as an Account Manager selling SaaS/Data/Tech in the maritime industry
• You have great communication skills
• You are interested in the energy & commodities markets
• You are ready to travel
• Driven and self-disciplined
• You can work autonomously without much guidance and thrive in unstructured, fast-paced, ever-changing environments
• A team player who always puts the business first with an eye on maximising you and your team’s long-term gains
• Fluency in English and additional languages would be an advantage
We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you’ve found your ideal destination. Are you ready to embark on this exciting journey with us?
We make things happen
We act decisively and with purpose, going the extra mile.
We build
together
We foster relationships and develop creative solutions to address market challenges.
We are here to help
We are accessible and supportive to colleagues and clients with a friendly approach.
Our People Pledge
Don’t meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don’t match 100% of the job requirements. Don’t let the confidence gap stand in your way, we’d love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team.
Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.
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