Account Manager | Kraken | Remote (Germany)
Job Description
Building the Future of Crypto
Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.
What makes us different?
Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.
Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission.
As a fully remote company, we have Krakenites in 60+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Kraken NFT, and Kraken Futures.
Become a Krakenite and build the future of crypto!
Proof of Work
We are excited to be rapidly scaling our Account Management team and are looking for an Account Manager to join Kraken’s mission based in the EMEA region! The Account Management team exists to build meaningful relationships with a portfolio of assigned (ultra) high net worth clients both retail and business ranging from market makers, (crypto) hedge funds to exchanges, brokers, (private) banks, and trading firms. We primarily do this by hiring the most talented individuals on the planet, who are passionate or curious about the mainstream adoption of cryptocurrency and the technology which underpins it. And that’s when you come in!
As our new Account Manager, your primary goal is to build meaningful relationships with a portfolio of assigned high net worth clients and to grow our business across the EMEA region with a focus on Germany. You will also partner up with our sales operations team in supporting our clients with their queries. This is a brilliant opportunity for an ambitious sales professional who wants to develop their client retention and acquisition skills in one of the most exciting teams in the most disruptive industries in the world.
As a new Krakenite, a mentor will ensure you have all the training necessary to set you up for success until you feel empowered to work autonomously. You will be encouraged and pushed to constantly improve your performance and grow as a professional by your team and manager. By joining this team now, you will have the chance to progress with a clear career path, even within the first year, with earning potential growing in line with your output. This might be the occasion to have your career going to the moon!
The opportunity:
- Build strong relationships with new and existing clients to ensure we continue driving growth as one of the best digital asset platforms in the market
- Generate leads and expand your portfolio of clients by leveraging your network, participate in networking events and beyond
- Enhance Kraken’s reputation by taking initiative in owning the client’s request via multiple sources across different time-zones
- Partner up with our sales operations team to support our clients with guidance and expertise in using our products and services
- Be a Kraken advocate in promoting our full product suite and company’s values to new and existing clients
Skills you should HODL:
- You have experience managing a diverse portfolio of clients, ideally in the financial industry where you have proven to be a pro in client retention
- Experience handling high net worth clients and engaging with business partners at all levels of an organization
- Exposure to crypto trading systems where you have learned advanced trading features such as margin trading, OTC, futures, etc
- Passion about the cryptocurrency world and most importantly a learning attitude about new crypto-industry trends
- Fluent at a native speaker level of both English and German
- Ideally based in Germany and part of the local crypto community
- Believe wholeheartedly in the crypto, cypherpunk, libertarian values of Kraken described in our Tentaclements document
#LI-Remote
#LI-OH1
Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto!
As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
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